209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best
Pets Best communicates efficiently, is transparent in what is covered, gives explanation for claim denial and claim payments.
Very easy and fast
"The claim filing process is very easy and the response time is super quick. I realize that the only reason I haven't received payment yet is because I prefer to receive a check rather than direct deposit. However, Pet's Best is the best!"
Excellent Customer Service
When I call Fetch they give clear information that I need. There's more than one way to send a claim in.
Insurer: Fetch
By: JoAnn
DON'T TRUST
Literally within minutes of using Trupanion, I was sent nonstop emails from different companies with different pet insurance quotes. Don't give them your info; they definitely share/sell it.
Insurer: Trupanion
By: Ash Bush
Switched to Pets best and so far they are very good about responding and paying claims.
I needed coverage on my puppy as she is so active. So far the first claim I submitted was paid right away. They are working on the most recent involving spaying but send me updates frequently. I'm pleased with them
I joined this company a little over a… one year ago
I joined this company a little over a year ago when I switched from Nationwide Pet Insurance. Although it takes them a while to process claims for virtually no particular reason lately their website is messed up. You can’t submit claims online, it takes forever to get someone on the phone, emailing to their claims department and they are not entered into the system after almost 2 weeks. It’s really a mess and if they don’t have enough people on staff to handle getting the claims put into the system then they’re just gonna lose all their customers and I’m probably gonna be one of them. I can’t get any good answers from their people except that they’re backed up and should be processed in 2 to 4 days but it’s now 10+ days for one claim and four days for another and it’s not even in their system yet.
Insurer: Pets Best
By: Jill Gorelick
Could not be more thankful for Pumpkin
Could not be more thankful for Pumpkin pet insurance - my dog was unexpectedly diagnosed with liver and orthopedic disease and they have been nothing but helpful, responsive and supportive in the most positive way. Thank you so much!
Insurer: Pumpkin
By: Samantha Schuff
Excellent customer service.
Excellent customer service.
Insurer: Nationwide
By: customer
Great customer servjce
Customer service is courteous, friendly and professional. Made an error on a claim and had to refile and the process was very smooth and handled expeditiously with updates provided in a timely fashion. Very satisfied customer.
Insurer: Embrace
By: Michelle Dent
The person I dealt with on the…
The person I dealt with on the telephone was wonderful and very personable. I believe his name was Yaz.
Insurer: Nationwide
By: customer