224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I “accidentally” got pet insurance…
I “accidentally” got pet insurance because $29 a month is less than my soda addiction lol, and it has been a godsend! I bought a nine week old puppy from a very reputable breeder in Oct 2023. He passed the first three vet visits, but on the fourth, the DVM heard a heart murmur. We had echocardiogram done. A couple of weeks later, he got very sick, and was diagnosed with liver shunt. In critical care hospital overnight & two weeks later had surgery to correct it. He is one month post op and doing excellent! Healthy Paws has been there for us the entire time. Customer Service is so understanding; listening to my questions through my tears. Claims are unbelievably easy to file, and the turn around time for “approved or denied” has been next day in almost every case! My husband continues to marvel at the swiftness of the direct deposits that arrive a few days after that. We chose the 80/20 plan and pay $29.01 a month. It is very easy to understand upfront what is covered, and what is not. I tell complete strangers everywhere I go about Healthy Paws 🐾 Pet Insurance and how excellent our experience has been and continues to be! We are thrilled to be able to care for our puppy that unexpectedly cost us $11k plus in medical bills. Healthy Paws to the Rescue!!! Worth it very much ~ Definitely recommend
Insurer: Healthy Paws
By: JudyLyn Fanning
Have not received any documentation of…
Have not received any documentation of membership only email will I not get any hardcopies of contract with specific item cost
Insurer: ASPCA
By: Estelle Schrumpf
You have made it easy,helpful
You have made it easy,helpful, and price is worth it, I have been looking for a respectful pet insurance. ASPCA by far is 5 star
Insurer: ASPCA
By: Yvonne Montoya
My experience shopping for pet insurance
I research several top rated pet insurance companies when looking for a policy for Finian, my 18 month old Irish Wolfhound. I have never had pet insurance before. Met Life covers the things that are important to me in maintaining Finian’s health and well-being at an affordable price. The enrollment was easy. The representative answered all my questions, was knowledgeable about the coverage, and very friendly. My only disappointment is Met Life does not offer equine insurance…..hint hint
Insurer: MetLife
By: Theresa
The worst incurrence
The worst incurrence, don’t waste your money
Insurer: Fetch Canada
By: Omar A
Biscuit
Well so far we haven't had to use the insurance, but were glad to have it on Biscuit.
Insurer: Figo
By: Allen, Tammy, Cooper Biscuit
Multiple Documentation Requests
It was difficult to discover exactly what the claims examiner needed to process the claim. We submitted ALL the documentation we had and still received multiple emails claiming they needed more information.,
Insurer: Embrace
By: Robert Reed
Quick claim processing and payment
Quick claim processing and payment. Easy claim submission.
Insurer: Spot
By: Janie Testa
My rating is based on the ease of…
My rating is based on the ease of filing claims and communicating with representatives. It is helpful to have the insurance for my fur babies and the app is a simple way to file claims
Insurer: Embrace
By: customer
TERRIBLE SCAM - DOES NOT COVER ANYTHING!!!!!!!!!
TERRIBLE SCAM! OVERPRICED and USELESS! DO NOT waste your money and time please! JUST DONT! They do not cover anything! Not only they do not return calls forever, but their management is useless and Rude!!! I had to “fetch” so they can review my claims. Until it was too late, and they conveniently told me the claim review period was over. And, even then I was told the plan wouldn’t cover it. So what does it cover???? Managment of the company is ignorant to the clients. They will not help you. Even customer care person was MORE understanding than the manager. He clearly said “No” to any of my questions. For questions why their company did not return the calls he lied to me that they did and I did not pick up the phone - so why didn’t you leave a voicemail??? Isn’t it a sensible thing to do to leave a voice message with the contact so your client can call you back?! So it’s a total lie. He did not call me. He even tried to accuse me in lying when I said that I called them multiple times to find out what’s going on with my claims. He told me how they do not accept it over the phone - so he has no clue about their automated system. He was HIGHLY incompetent and rude! If you love your pet DO NOT buy this so called insurance. You’re better off without it. Trust me. Waste of time. Waste of money. Waste of breath!!!!!!
Insurer: Fetch
By: Kate Saba