224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pleasant surprise!
It's my first time using this health insurance for a pet and I wanted to say I was pleasantly surprised to be receiving a check for 90% reimbursement BEFORE meeting the deductible because I didn't realize vaccines didn't require the deductible to be met before being reimbursed. You guys are great!
Insurer: Spot
By: Lindsey Sosa
We're into our 4th year as Spot clients…
We're into our 4th year as Spot clients for our two Golden Retrievers. We picked Spot for it coverage because they covered (at least at the time) issues specific to the Golden Retriever breed, hip/elbow dysplasia and cancer, without any wait period. While not the least expensive, you get what you pay for. Once you understand that basic pet insurance will not cover the routine visits, but is meant for illness/accident coverage, you'll save yourself a lot of grief. Spot has been great in paying what I felt was covered, and the process for filing a claim over the last few years has improved immensely. It is done on-line, a few clicks, down load the invoice and submit. You can track the status of your claim by logging-in to your account. Been very happy with Spot, premiums went up over the lock down years, but most recent was considerable less than prior year, even with our dogs now 3 and 7 y/o, a very pleasant surprise! Recommend Spot
Insurer: Spot
By: Jamie
Pulling Teeth Withouth the Fun
I adopted my Dogs at the local humane society and they were pushing MetLife Pet insurance with their welcome packet. I knew insurance was a good idea so I got a decent plan and thought I was good. Wrong, filing anything and trying to get a correct "Explanation of Benefits" where they detail how they "honor" your vet charges is like pulling teeth. Had a scare on the first week where one dog decided to eat a leather toy at night and had an ER trip and the filing was awful. I gave the entire adoption history with the vet notes and they denied the claim because I was missing 6 years of medical history on a dog I adopted 2 weeks ago. Not to mention the company is setup so you cant actually contact anyone on the claims team who could simply correct the the fumbled information, you have to contact a dedicated customer service rep. who can email the claims team for you and "contact" you in a week when they hear back or you have to fill out an appeal form that has your vets signature and stamp on it (yes a stamp.) Sure, one time would be bad but its like the claims team is either toddlers or is in India because they cant report the right vet visit dates or read the receipts that say what the vet has or has not prescribed. I think they have fallen to a new level of dysfunction and I'm joining a new company at the end of my plan. PET OWNERS BEWARE 2024.
Insurer: MetLife
By: Chappell
The process was so simple and seamless
The process was so simple and seamless. We were reimbursed in less than a week!
Insurer: Spot
By: Heather
GET PET INSURANCE HERE
This insurance quite literally saved my cats life. He randomly developed severe IBD and all the tests we had to go through and still have to go through are VERY costly. Knowing I was getting reimbursed had me feeling so much better. They reimburse quickly too! I submit the claim and see the money in my account typically within 5 days. It’s incredible. I wouldn’t have been able to help my cat if I didn’t have this insurance.
Insurer: Spot
By: Valerie Hoyt
Buying this coverage was the best…
Buying this coverage was the best choice I've made regarding my pets health. Submitting claims takes less than 5 minutes and reimbursement is quick and accurate. There has been no disputes or issues with processing or coverage. I recommend Spot pet insurance to anyone with pets.
Insurer: Spot
By: Nathan
Pup insurance
I purchase spot insurance when I got my puppy and I used it for the first time to get her shots I was reimbursed for the shots only took a couple days and I received my money back so far I've feel they are far-star company.
Insurer: Spot
By: KATHY RYAN-LAUGHLIN
Submitted a claim
Submitted a claim. Seems to be going well so far.
Insurer: Spot
By: P Russ
I'm very pleased with the service from…
I'm very pleased with the service from Spot Pet Insurance. It's been very easy and user friendly and they pay what they say they are going to pay. I highly recommend them.
Insurer: Spot
By: Min Jenkins
Easy
I love how easy it was to submit a claim and how quick they’re with completing the claim. Getting this insurance was the best decision.
Insurer: Spot
By: Andrea Durham