208,706+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,706 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,710 reviews

4.9
Healthy Paws

10,980 reviews

4.9
Fetch

5,226 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,824 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 15, 2026

Very quick payments

Very quick payments. Easy to submit claims

Insurer: MetLife

By: Sue L

January 15, 2026

Very Poor Customer Service

I loved Pet's Best at first. Bragged to everyone about them. My first couple of claims went smooth. But this last experience forced me to cancel. It took about a month for them to communicate with me. I thought they ghosted me. The reimbursement was fine. I called customer service because I wanted to talk to an agent to see if I needed to adjust my policy. After you press 1 for this, 2 for that, 3 for this, 4 four for that, you think you are finally getting through to someone...NOPE! I waited on hold for nearly 20 minutes then hung up because I was at lunch. Called the next day and was hold for 23 minutes before I got through to an agent. After feeling ghosted then spending 43 minutes on hold I was irritated so I decided I would cancel and go to another provider. You cannot cancel online! You have to call the phone number again and go through the maddening process to speak to someone. I am glad I made the decision to cancel after being treated like I was not valued for my business.

Insurer: Pets Best

By: Jason

Useful
Verified January 15, 2026

Simple

Very easy and simple to complete

Insurer: MetLife

By: Jonita Harris- Yancy

January 15, 2026

They will do everything they can to…

They will do everything they can to avoid paying you and ripping you off

Insurer: Figo

By: Cole

Verified January 15, 2026

Was so easy and fast to choose the plan…

Was so easy and fast to choose the plan that was the best fit for our puppy.

Insurer: MetLife

By: C. A.

January 15, 2026

Amazing company and professional staff…

Amazing company and professional staff who takes utmost care for the clients and their loving pets. Very highly recommended.

Insurer: Fetch

By: Jimmy G

Verified January 15, 2026

Likatutu Lavender .

Well this is my first time with this and I hope it’s will help my dog a lot .

Insurer: MetLife

By: Brenda Tobey

Verified January 15, 2026

Jon Paul made the whole process smooth and…

Jon made the whole process smooth and comfortable. He listened and concerned all my questions regarding the coverages. and explained thoroughly. Very good customer service and satisfaction.

Insurer: Nationwide

By: Catherine

Verified January 15, 2026

Easy-to-use

Pretty simple process

Insurer: MetLife

By: Kris S.

Verified January 15, 2026

Clear and informative call

Clear and informative call, quick and easy enrollment.

Insurer: Nationwide

By: Nicole Bush

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