224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,962 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,459 reviews
Category with most reviews
This chart shows the distribution of review categories.
Embrace has been holding 2 claims of…
Edit note - your claims team reached out in February to an incorrect email address according to your advisor. They are resquesting information from my breeder and their vet that was not performed, nor was I aware I would need when starting this policy. Wish I would havr known. Embrace has been holding 2 claims of mine for my puppy because they say the don't have all of his information. He is a pure bred pup and all of his records have been provided by myself and the previous vet. They decline payment frequently and request additional information on almost all claims, even though I provide all bills and the soap notes in advance.
Insurer: Embrace
By: Ginny Foreman
Wouldn’t cover our claim because we…
Wouldn’t cover our claim because we didn’t have veterinary records from before we even had the pet. Not helpful.
Insurer: Fetch
By: Customer
They were very courteous and answered…
They were very courteous and answered all my questions and concerns.
Insurer: Spot
By: Nancy Immediato
Great turn around time
Great turn around time. Customer Service is also great.
Insurer: Spot
By: Leequiter Smith
Great customer service
Customer service very friendly. Timely turn around with claims.
Insurer: Spot
By: Marla Adams
This has to one of the best experience…
This has to one of the best experience I had with pet insurance. I once had another insurance with a chain pet store, yet, itqas nothing but trouble. Spot was the best switch for coverage and timely response for any questions.
Insurer: Spot
By: Megan Robertson
First claim
The options during sign up are great ...available to change so many things obviously that reflects your premium...but its nice to be able to choose your plan ...I made my first claim under my wellness plan and it was taken care of very fast the process is very easy...
Insurer: Spot
By: Robert Jolly
Mailed in my claim and everything was…
Mailed in my claim and everything was handled quick and kept me updated on line.
Insurer: Spot
By: Carol Stohrer
Fetch is FAIR
Fetch is FAIR, FAST & FRIENDLY SERVICE. Claims are reviewed quickly and there's no question as to coverage. Great insurance.
Insurer: Fetch
By: Michele Connor
Is Fetch as good as their customer service?
I was looking for a good insurance and not only a company that takes premium. According to Amanda Fetch delivers. I was told that some pre-existing conditions could be considered not pre-existing. We will see if it is accurate. I, however, appreciated the time and information Amanda provided and hoping that Fetch Insurance is all that she said. Amanda knows the policy, is kind and understanding.
Insurer: Fetch Canada
By: Nancy L.