224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I submitted a claim and it was denied. Sent in an appeal and it was denied???
I submitted a claim and it was denied. I spoke with my vet and they had told me they would reach out to straighten out the problem because there were no pre existing health conditions as what my pet had done. I later sent an appeal in to wait 60 days to get an answer. The answer was pathetic and the research was not done properly otherwise they would have seen there were no pre existing issues. I have cancelled my insurance Mar 21 2024 and signed a new contract with SPOT pet insurance. Very disappointing
Insurer: ASPCA
By: Paul Sablan
Vrey prompt response to the claim
Vrey prompt response to the claim. Review of vet records done fairly quickly and claim paid unusually fast. Good experience!@
Insurer: Embrace
By: Tom Harper
We have been fortunate to not have to…
We have been fortunate to not have to use Gigi yet.
Insurer: Figo
By: Sammy Ennen
Customer Service is super friendly and…
Customer Service is super friendly and helpful. Claims are processed quickly. I’ve only been a member for a few months, so far so good!
Insurer: Pumpkin
By: Doreen
Not happy with the price increase!
Not happy with the price increase!
Insurer: Figo
By: customer
Great customer service timely claims great price!
Great customer service timely claims great price!
Insurer: Pumpkin
By: Angela Spinner
Excellent Service
You handled and paid my claims exactly as the policy said you would.
Insurer: Pumpkin
By: William Hutfles
Uber fast claim processing time
Uber fast claim processing time, extremely knowledgeable and empathic customer support agent(s). I was blown away with the pre-authorization concierge service. Did not expect that level of excellence and service from an insurance company
Insurer: Pumpkin
By: Alex
Great customer service
Great customer service, quick response time and 90% reimbursement for medical bills! Unbeatable from most perspectives.
Insurer: Pumpkin
By: Anne