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Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is the first time I’ve carried pet…
This is the first time I’ve carried pet insurance. Our new puppy had to see the veterinarian. I paid for the visit, submitted the receipt and within a couple of days the money was in my account. It was incredible easy!!
Insurer: Spot
By: Lori Stofman
I have been informed that if my dog
I have been informed that if my dog, Willow, has cancer, her treatment will not be covered. Your reasoning is based on the fact that when the doctor looked at her "lumps", he determined they were only sebaceus cysts and no biopsy was required. I would think your company would defer to a doctor's expertise in determining when a biopsy is not warranted. In fact, one cyst was removed recently and it was just a cyst; no cancer. And Embrace would not pay for it. I will not subject my dogs to unnecessary medical procedures, especially when the doctor knows they are not warranted. I would think that would be your position, as well.
Insurer: Embrace
By: Marcia Plumleigh
I have the insurance
I have the insurance, but have, luckily, not had to use it.
Insurer: Figo
By: customer
As I was extremely hesitant and…
As I was extremely hesitant and skeptical, and had lots of questions, Amanda was patient and explained all to me clearly.
Insurer: Fetch
By: Sharon Noland
Their follow up communication is great…
Their follow up communication is great and you always know where you are in the process.
Insurer: Pets Best
By: Jessie
A must have for every pet parent!
I've been a happy Healthy Paws customer for years, and I honestly wouldn't dream of ever owning a pet without it. My dog recently experienced an unexpected and severe illness that resulted in four nights of hospitalization and expensive diagnostics and stabilization. Healthy Paws gave me the ability to afford lifesaving care for her. I can't imagine how impossible it would have been to navigate this health crisis without reliable pet insurance; it absolutely empowered me to make the best medical decisions for my dog. In terms of logistics, the claim submission process is very simple and easy; just email the invoice or upload it to the app. Healthy Paws aims to process claims in 10 days, but in my experience it has always been much quicker - it usually only takes two business days for claims to be completed and an additional day for the reimbursement to show up in my bank. I've been recommending Healthy Paws to everyone I know for years, and my pup and I will absolutely continue to do so with even more enthusiasm after our latest experience.
Insurer: Healthy Paws
By: Sarah B.
Only takes minutes from start to Finnish
Honest place,best price by a mile and you can do it all online in minutes. PEFECTION
Insurer: Sonnet
By: Denny Morrissey
They stall on reimbursement by giving you the runaround
They stall your reimbursement by constantly asking you and vet to send invoices and charts that they have already received
Insurer: ManyPets
By: Nathaniel Marroquin
Fast reviews
Much better pet insurance than previous one I had.....
Insurer: Spot
By: Jolene
DO NOT USE THIS PET INSURANCE
DO NOT USE THIS PET INSURANCE. it's a scam and they swindle money from you. They will sell you on a rate and then continuously increase it every year even if you don’t file claims. I am now up to $75/monthly. That cost more than my human insurance. I have paid more for pet insurance monthly to this company than they have ever paid back to my dog. Even now, I can put my pet’s information into their website and they will offer a lower rate than what they are charging me monthly. When I asked customer service about this they continued to lie and say the lower rate was not available for 2024. They are fine with offering a new customer this rate, but not an existing customer who has a 100% payment history. Even for the 1 claim I did file in the last year, they did minimal effort to communicate with my veterinarian office. I had to make multiple phone calls and it took months to get paid out for the single claim I filed in my pat's lifetime. Every time you call, you will get a new person. I wish I never chose this insurance company from the start.
Insurer: ASPCA
By: Kaylee Nelson