154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 26, 2024

Problems I encountered see explanation above.

I have problems understanding what’s covered under wellness- I thought that all vaccines are covered & that each vaccine have its own covered price. I have to keep reloading my puppies medical records-even though I explained that my puppies were imported from the Philippines and I attached all documents especially the CDC approval. I don’t understand when one of my puppies got injured and had a bill of $405.11- I know that $300.00 was used for my deductible but what happened to $105.11 coz I was reimbursed only $24.09. I also have a hard time opening the details of claims- actually I can’t open anything even the documents I sent.

Insurer: Fetch

By: Jane

Verified September 26, 2024

Problems I encountered see explanation above.

I have problems understanding what’s covered under wellness- I thought that all vaccines are covered & that each vaccine have its own covered price. I have to keep reloading my puppies medical records-even though I explained that my puppies were imported from the Philippines and I attached all documents especially the CDC approval. I don’t understand when one of my puppies got injured and had a bill of $405.11- I know that $300.00 was used for my deductible but what happened to $105.11 coz I was reimbursed only $24.09. I also have a hard time opening the details of claims- actually I can’t open anything even the documents I sent.

Insurer: Fetch

By: Jane

Verified September 26, 2024

Problems I encountered see explanation above.

I have problems understanding what’s covered under wellness- I thought that all vaccines are covered & that each vaccine have its own covered price. I have to keep reloading my puppies medical records-even though I explained that my puppies were imported from the Philippines and I attached all documents especially the CDC approval. I don’t understand when one of my puppies got injured and had a bill of $405.11- I know that $300.00 was used for my deductible but what happened to $105.11 coz I was reimbursed only $24.09. I also have a hard time opening the details of claims- actually I can’t open anything even the documents I sent.

Insurer: Fetch

By: Jane

Verified September 26, 2024

Problems I encountered see explanation above.

I have problems understanding what’s covered under wellness- I thought that all vaccines are covered & that each vaccine have its own covered price. I have to keep reloading my puppies medical records-even though I explained that my puppies were imported from the Philippines and I attached all documents especially the CDC approval. I don’t understand when one of my puppies got injured and had a bill of $405.11- I know that $300.00 was used for my deductible but what happened to $105.11 coz I was reimbursed only $24.09. I also have a hard time opening the details of claims- actually I can’t open anything even the documents I sent.

Insurer: Fetch

By: Jane

Verified September 26, 2024

Problems I encountered see explanation above.

I have problems understanding what’s covered under wellness- I thought that all vaccines are covered & that each vaccine have its own covered price. I have to keep reloading my puppies medical records-even though I explained that my puppies were imported from the Philippines and I attached all documents especially the CDC approval. I don’t understand when one of my puppies got injured and had a bill of $405.11- I know that $300.00 was used for my deductible but what happened to $105.11 coz I was reimbursed only $24.09. I also have a hard time opening the details of claims- actually I can’t open anything even the documents I sent.

Insurer: Fetch

By: Jane

September 26, 2024

Get Embrace now! It gives you peace of mind.

I can not recommend enough the value of having pet insurance. Each claim has been prompt and seamless. Everyone should invest in pet insurance. Embrace has been amazing!!

Insurer: Embrace

By: Kristy Knutson

Verified September 26, 2024

No problems getting claims approved

No problems getting claims approved. Never had a ny issues. I recommend Embrace for your pet insurance

Insurer: Embrace

By: Christopher

September 26, 2024

Stay away. Had a 64% premium increase after the first year!

Very frustrated that after my 1st year with the company my renewal premium went up 64%. I only used the wellness rewards claims and didn't even submit any other illness-related claims. I expect and understand a modest increase but a 64% increase is crazy and the only option they provided to reduce the cost was to reduce coverage.

Insurer: Embrace

By: Craig K.

Verified September 26, 2024

When I called the lady was very helpful…

When I called the lady was very helpful and curtious

Insurer: Spot

By: Cindy Slavicek

September 26, 2024

Amanda M + Fetch Insurance = Piece of Mind!

I had the absolute pleasure of talking with Amanda Mello of Fetch Pet Insurance! Being a new owner of a fur baby, getting pet insurance that provides piece of mind in the event insurance is needed, I wanted to make sure that I did my due diligence. I never realized that there are so many pet insurance companies out there and each one offers something slightly different. What caught my attention with Fetch is that I googled “top 5 pet insurance companies” and they came up on top. Again, not being well versed with pet insurance, I opted to call their customer support centre. Lucky for me, I was connected with Amanda! Let me tell you, not only does Amanda have top notch customer service skills, she is extremely knowledgeable!! Not only was she able to provide me insight to the various features, Amanda provided options! And without even asking, Amanda applied 10% to my quote…every little bit helps! I continued my research and ultimately secured my pet insurance with Fetch, primarily because of the wonderful customer experience I had with Amanda! I feel much better now knowing that my dog is covered! Thanks Amanda, Fetch is truly lucky to have an awesome employee who not only presents herself professionally, but who represents her company professionally too! Continued success Amanda!!

Insurer: Fetch Canada

By: Joe F

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