225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was our first claim
This was our first claim. It was easy to submit screen shots of vet visit. Was quick turn around time. Explanation of benefits was clear.
Insurer: Spot
By: judith van dynhoven
pretty bad
pretty bad, not clear in the claim instructions. pretty much everything is declined and not able to unsubscribe easily.
Insurer: ASPCA
By: Lyra Wang
This was quick and easy to do and you…
This was quick and easy to do and you covered everything!! Thank you!
Insurer: Spot
By: Veronica Sanchez
Quick review and payments when claims…
Quick review and payments when claims need to be made. Everything is clearly explained.
Insurer: Spot
By: Ben Sheppard
Was pleased with the quick response.
Was pleased with the quick response.
Insurer: Spot
By: Beth West
Out of all the pet insurance policies…
Out of all the pet insurance policies I’ve had, this is by far the worst one. Processing time will always be 2-4 weeks. Out of 10 claims I’ve submitted, 5 have been delayed. All of which were claims over 100$. They have payment processing issues where if you’re signed up for ACH and that fails, well you’re getting a check in the mail. They don’t attempt a redeposit even though it’s their own system issues. I feel like most of these reviews are fake. They’ve continuously made it harder and more difficult to process your claims. My documentation was always fine at first then i started getting kick back on the same documents because their requirements changed and no one notified me of this update. I’ve been with this company for over 2 years now and im just not satisfied with how they handle and process claims.
Insurer: Pets Best
By: Linda R
Sonnet is amazing
Sonnet is amazing! I only had to talk to 1 person about my policy changes when I bought a new car. It was all solved within 10 minutes, without any added costs! I really liked my customer service rep. She was very friendly and knowledgeable.
Insurer: Sonnet
By: M Chabot
Healthy Paws Cares
I can’t say enough about our choice of Healthy Paws as our provider of pet insurance. They truly care about your pets well being! The claims process couldn’t be easier. The process is quick leaving you to put all. Your effort into the well-being of your fur baby.
Insurer: Healthy Paws
By: Mike
Convenient, for sure!
The only thing I’ve used so far is the wellness pack and it was so nice to be reimbursed for routine vet costs! Vaccines are not cheap.
Insurer: Pumpkin
By: T Walton
Hunter's Claim
Our 5-year-old English Springer Spinger Spaniel, Hunter, developed a cough and severe nasal discharge in August of 2023. Our Vet prescribed medication for the condition, but nothing helped. Our Vet recommended that we take Hunter to have a rhinoscopy. I took Hunter to Metropolitan Veterinary Associates in Norristown Pennsylvania. Everyone there was wonderful. It was a very expensive procedure, but my wife and I would have spent the money even if we didn't have pet insurance. The procedure went well, and we were given a diagnosis of chronic rhinitis. I submitted our claim to Healthy Paws, and they covered 80%. I had the payment in three days. We use Healthy Paws Pet Insurance for all three of our English Springer Spaniels. I would highly recommend them. Thank You Healthy Paws.
Insurer: Healthy Paws
By: Michael