215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Had a problem with a claim
Had a problem with a claim. Reached out to Metlife and they resolved the problem promptly to my satisfaction.
Insurer: MetLife
By: Samantha Brown
so quick in getting a resolution !!
so quick in getting a resolution !!
Insurer: MetLife
By: Amy Gibson
Great Experience Overall
Great Experience Overall - Smooth and Transparent Claims Process !!
Insurer: MetLife
By: GD
You refunded my money for a wellness…
You refunded my money for a wellness check up in a timely fashion
Insurer: Pumpkin
By: Joyce
You have the best representatives…
You have the best representatives employed. However, your policies and reasons behind them are incredibly disappointing. I personally feel the insurance that is offered and what it covers certainly does not work for the best interest of Pet Parents. Insurance is protection and I believe Trupanion has not worked out for us in time of need.
Insurer: Trupanion
By: Christine
It was really quick to enroll and get…
It was really quick to enroll and get Bixby insurance coverage.
Insurer: MetLife
By: Suzette Smith
Easy and swift response
Easy and swift response
Insurer: MetLife
By: Barbara Ellis
Claims
I always have problems with my claims and you never mention what my problem is. Either I’m missing something or I did something wrong. I only find out what the problem is when I call and question something. The claims department is finally sending me an email even they receive my claim. You make it very difficult to get a refund.
Insurer: MetLife
By: Donna Jack
It’s better than nothing
Entering a claim is very easy and I love the app, but the claims consistently get short changed. Even vet visits where the sole purpose and everything with it is to treat my dog’s epilepsy, they somehow find a way to make a loop hole and label it preventative. It’s not worth fighting either. It’s sad that this is the norm in the insurance world, but it is.
Insurer: MetLife
By: customer
Sabrina was amazing!
Sabrina was very helpful and resolved my concern. Thank you so much for being so kind and prompt on resolving my concern with an unpaid claim.
Insurer: MetLife
By: customer