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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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As a Online insurance company
As a Online insurance company, Sonnet is the best in terms of price as well as customer service.
Insurer: Sonnet
By: KAHAMMAD KAHAMMAD
It's easy to submit a claim
It's easy to submit a claim, quick turn around and reimbursement
Insurer: Spot
By: Connie Cadenhead
Thank you for taking care of Finley!
Thank you for taking care of Finley!
Insurer: Embrace
By: Frank M
Easy process
The claim was easy to submit. My claim was handled in a timely fashion.
Insurer: Spot
By: Julie Curless
It’s extremely hard to get coverage!
It’s extremely hard to get coverage! I have all of my cats and my elderly dog on my insurance and they will use any wording or small note on your pet’s history to deny you. I was denied for my cat eating a rubber band? I called and the man I spoke to even said I should send a new case in as it should not have been denied. It feels like they deny cases just to deny them and see if you’ll accept that outcome. So, so frustrated. You will wait weeks for any information, and it’s ridiculous.
Insurer: Spot
By: Unhappy customer.
Great exceeded my expectations
Great exceeded my expectations
Insurer: Spot
By: Brandi Brown
Your making it easy for me to afford to…
Your making it easy for me to afford to take care of my Jackson. Thank You
Insurer: Spot
By: Donna Cordeira
Customer service has been great been amazing
Customer service has been amazing, they have been on top of every claim.
Insurer: Spot
By: Jodi Zalenski
Every time I call they are so pleasant…
Every time I call they are so pleasant to talk to and walk me through all the steps. Answer all my questions. Thank you!!
Insurer: Sonnet
By: nettie froese