209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have had a wellness claim pending…
I have had a wellness claim pending ever since December for one of my dogs. The company kept asking me for verification of a heart murmur that supposedly occurred June of 2023. My pet was not born until October of 2023. Once I had that cleared up they came back with required verification for a sedative that we give our boy for hyper activity. I would not recommend this company to anyone.
Insurer: Embrace
By: MARCIE GUTHRIE
Excellend Customer Servcie
Had a slight problem on the website and made a call. Aileen was friendly, understood the issue and promptly solved it in addition to answering all my questions. Great experience
Insurer: Fetch
By: K M
Enrolling was easy and quick
Enrolling was easy and quick. Charlene was fabulous!
Insurer: Pumpkin
By: customer
It appears that the processing time is taking longer than usual.
It appears that the processing time for claims is extended. There have been some errors, which have further delayed reimbursement. The payment transfer to my bank seems to take more time compared to other institutions. However, I do appreciate the direct deposit option. The coverage options provided are satisfactory.
Insurer: Pets Best
By: Margaret Mills
Your cost is to high
Your cost is to high. I am contemplating changing to a different provider
Insurer: MetLife
By: Jack Beckett
Just okay
I’ve had so much difficulty getting reimbursed for my claims. I follow the procedures, submit the paperwork, and it seems that my requests for illness visits always get rejected. I talked to someone on The phone who seemed helpful and gave me some strategies on what to do next, however I haven’t see much progress since trying to submit again through their medical records online. Getting reimbursed for wellness has been a little easier.
Insurer: Pets Best
By: Lindsay Young
Excellent Service
I was very impressed with the speed my claims were decided. I was also impressed when a representative called me about one of my claims and solved the issue for me.
Insurer: MetLife
By: Terri M
Claim done in a timely manner and…
Claim done in a timely manner and refunded money quickly
Insurer: Spot
By: Kari Bishop
Spot insurance has lived up to their…
Spot insurance has lived up to their policy, without any hazel. Spot insurance explains in detail the coverage that we pay for. So far have no problems.
Insurer: Spot
By: Donna Groome
Healthy Paws provides excellent benefits and service…
Healthy Paws provides excellent coverage and service! Been using them for 12 years for two dogs, who had many health issues, and I am completely satisfied with the coverage, the claims processing and the reimbursement process. Excellent company!
Insurer: Healthy Paws
By: Ralph and Liz Migliaccio