224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Gibson
Easy to use for reimbursements. Great coverage
Insurer: Spot
By: Anthony Tullio
Client assistance
People at spot that helped me on the phone.
Insurer: Spot
By: Vince Ippolito
Claims paid
Claims paid, processed quickly, no hassle. Very glad I decided to get spot for my fur baby, it’s been so helpful.
Insurer: Spot
By: Jillian
Great
I made a great experience. It was wonderful. Everything was good and great
Insurer: Spot
By: Robert Ambler
Claim Processing takes a while, slow to respond
Claim processing always takes minimum 2 weeks and sometimes more. They are fairly slow to reply to email as well when it’s about claims. So far they’ve been reimbursing claims as expected but it’s just a very long wait. Also sometimes the agent on the phone is just wrong. I’ve asked if I could submit a claim for a past policy, and they said I couldn’t. However that wasn’t true, so long as the claim is made within 90 days of service and the past policy was active during that service date, it should be accepted.
Insurer: MetLife
By: Melissa
Very happy with the customer service…
Very happy with the customer service received from Embrace! They were very responsive after they had all the information that was needed to process my claim.
Insurer: Embrace
By: SUSAN ONEIL
Was approved for reimbursement then the…
Was approved for reimbursement then the second time we had a claim for a follow up for that same illness it was denied
Insurer: Spot
By: Jennifer Delancey
excellent
refunds were made in a timely fashion. customer service also great
Insurer: Pets Plus Us
By: paula
Excellent!
Extremely happy with the service provided by Health Paws Insurance!! They have always been very quick to process our claims. Most recently, our dog's surgery had a claim and funds processed within 48 hours. The business operations seem solid, and the team reached out to check in on my dog after surgery. Highly recommend!
Insurer: Healthy Paws
By: Lane
Disaster from the Start
When we selected our policy, the writer made errors in what we selected for coverage. We called immediately and told it could not be changed that we would have to wait a year to make any changes or updates. Every claim we submitted was denied even though it was for our puppy and fell within the guidelines. We wanted full coverage and did not receive what we requested. I do not recommend based on lack of customer service,
Insurer: Figo
By: Brenda