224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What a very good experience everything…
What a very good experience everything was explained quite well and I’m quite happy with what I got and I hope my loke Stay healthy and I don’t need to use your insurance, but it’s nice to know it’s there
Insurer: Spot
By: Kirk Latham
LIARS AND FRAUDS
My policy was cancelled due to non payment they said. They NEVER tried to take the money out! I called and checked that they had the correct numbers and they took the $1.00 TEST WITHDRAWL AND THEN NEVER DID ANOTHER! Go somewhere else!!!! Do NOT TRUST EMBRACE!!!!!
Insurer: Embrace
By: Jackie Hayes
Payment of Claims
I have full coverage on my cat which includes preventative. I have been disapppointed in the reimbursement. She has had teeth removed two times that were infected and they said this is pre existing condition. Therefore, only a portion of her bill was reimbursed. Out of $1200 for the last extraction done, I was only reimbursed $235. Since I have full coverage on my cat I don't understand how an infected tooth is pre existing. I really can't change insurance companies at this point because she is now 7 years old. I signed her up as a kitten so it would be more expensive if I changed.
Insurer: ASPCA
By: Carole
Been with Sonnet for multiple years now
I love that you're able to do all transactions online. After working in the industry previously, I'm confident to make my own choices for coverage and very happy that I'm able to do so quickly and easily! I'm also super thankful I'm able to have monthly payments with Sonnet, where I'm not able to with other companies (due to rating). I did unfortunately end up having my tenants ins cancelled for non payment from missed payments... but I know that's the underwriting criteria for home vs auto. I do have better rates elsewhere, but the ease of use, monthly payments and really good customer service when I've needed it have kept me with Sonnet.
Insurer: Sonnet
By: Em D
EXCELLENT customer service
Thank you Pets Best for making our claim with you so SUPER easy. Your OUTSTANDING customer service is Greatly appreciated!! Tha Langs
Insurer: Pets Best
By: Gina
It has been a great experience so far
It has been a great experience so far. My pet had an unexpected diagnosis that they covered fairly quickly after I submitted the paperwork. They have left me so impressed that I went ahead and added my other pet to the insurance.
Insurer: Embrace
By: Brittany
Easy to file a claim and fast refund
Easy to file a claim and fast refund! Great coverage for my new male AKC GSD.
Insurer: Spot
By: Vickie Duet
Amanda Mello was extremely helpful…
Amanda Mello was extremely helpful helping me with my claim
Insurer: Fetch Canada
By: Jill Downton
Symptom considered “preexisting condition”
Just had a claim rejected because they consider “vomiting” to be a preexisting condition. That’s like saying that I sneezed before, so every other sneeze in my life is as a result of the same thing that caused that initial sneeze. I called customer service to have my claim reexamined and they took my info and never called me back. I’m VERY disappointed in the coverage and service.
Insurer: Embrace
By: Erin
I would highly recommend Healthy Paws…
I would highly recommend Healthy Paws pet insurance for every pet owner. Healthy Paws have saved me so much money over the past 5 and a half years. I have three cats that have had numerous claims over this period of time. First of all I highly suggest getting pet insurance the same day you bring a pet into your home. Healthy Paws is very responsive and very quick to reimburse directly into your bank account. They make it so easy to submit a claim and the explanation of benefits are very understandable. Again I highly recommend healthy paws pet insurance. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Tammy B