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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing customer service and prices
It was the understanding of the employees and the amazing prices they offered.
Insurer: Sonnet
By: LaShawn Silva
If you ever make a claim, expect to pay much much more.
We've been a client for two years. We made our first claim this past year for a transient gastro issue that was cleared up by some antibiotics, and while the payout took some time, we were satisfied. However! When our policy came up for renewal this year, the premium was jacked up by $181 - a 54% increase. We feel that we've been suckered by a bait-and-switch. We're incredibly unhappy and don't feel inclined to trust them anymore. Edit: In response to Fetch Pet's comments: You keep pasting in the same response to all of your clients here who are being hit with huge increases. A 7-year-old healthy indoor cat is not a risky bet, and your customer service rep on the phone's response was essentially "*shrug* that's how insurance works". This despite the fact that your website explicitly states that rates do not go up after a claim. We are still weighing whether to keep Pippin with you, as I have no reason to believe that you are not going to jack the price up again next year, but you can be sure we no longer trust you enough to enrol our new kitten.
Insurer: Fetch Canada
By: F. Heywood
My experiencing calling with sonnet…was good and not took long and the agent is patiently waiting me access my account and explained details well and update my account as was expected
My experiencing calling with sonnet agent is great,im grateful and thankful after i update my account from L to G and adding my husband co driver with class 5 drivers licensed,my payment reduced to $59+ after 2yrs
Insurer: Sonnet
By: jacqueline cardinoza
Great customer service
Great customer service, and a professional staff. I asked the insurance agent about a insurance policy for my pet. She explained to me and ensured I understood everything about the policy I chose for my pet. The agent also explained the procedures to file a claim for reimbursement of funds for certain medical treatment for my pet. Spot insurance is reliable, affordable, and available to assist you with any questions you may have regarding my policy or a claim.
Insurer: Spot
By: Carl Dover
Great service and fast, fair claims
I've had several claims for procedures and surgery for my old lab through Healthy Paws. They've provided great service and fast, fair claims. The process is easy and they are transparent about what is covered and what documentation they need to cover care. I recommend them without reservation.
Insurer: Healthy Paws
By: JGB
Hassle free
I’ve have to submit 2 different claims and each time it was easy, hassle free and quick! This company is such a pleasure to work with, even when I’ve needed to call! Highly recommend!
Insurer: Spot
By: Sarah Gratz
Would Recommend Heathy Paws
We've had a wonderful experience with Heathy Paws. Our pup had to undergo three eye surgeries before he was 6. Heathy Paws made it an easy decision to give our dog the best care. Submitting a claim could not be easier. I would recommend Heathy Paws to any dog or cat owner!
Insurer: Healthy Paws
By: Shelly S