222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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customer service
The staff I spoke with on the phone were courteous and kind. They listened attentively to my questions and concerns, providing clear answers and assistance. Their friendly tone made the conversation pleasant.
Insurer: Nationwide
By: GiGi
Excellent service. Highly recommend
We have had Pets best for the last 5 years to insure out 2 dogs. The claims filing process has been super easy. Most recently, they processed two claims for us in under a week. The explanation of benefits is easy to understand. They have always been great to work with. It is so reassuring to have the peace of mind that our babies are insured in case of the unexpected.
Michael
Michael, the representative was great.He explained everything thoroughly to me as far as which plan might be better for him.
Insurer: Nationwide
By: Angela Cuozzo
Puppy Insurance—Pets Best
"I was having a hard time deciding which pet insurance to buy for our new puppy. I finally decided on 4/19 to go with Pet's Best. I added on to the plan to include wellness coverage. Her appointment was on 4/20. I submitted the bill right after her appointment and was super surprised when I got an email that evening saying the claim was processed. I received the payment on 4/24. It was a flawless, very easy process. "
Always get a quick review of claim with…
Always get a quick review of claim with payment soon to follow. Thanks.
Insurer: MetLife
By: customer
Wyatt 2026
Has been a pleasure fir the past two years.
Insurer: ASPCA
By: William Allen
Easy and Simple Enrollment
Easy and Simple Enrollment. Took about 5-10 minutes to complete enrollment .
Insurer: MetLife
By: KA
Website is user friendly and I like…
Website is user friendly and I like that they offer a family plan when having multiple pets under the same policy and they offer the multi-pet discount. I also had the option for payroll deduction making things even easier for this fur mama definitely recommend.
Insurer: MetLife
By: Yahaira Agnew