210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
210,291 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,758 reviews
11,030 reviews
5,329 reviews
55,032 reviews
8,891 reviews
Category with most reviews
This chart shows the distribution of review categories.
Awesome customer service
The customer service rep i had was the most pleasant, knowledgable and friendly person I have ever dealt with. She made the whole experience seemless. Kudo's to her.
Insurer: Pets Plus Us
By: susan
Don't believe their marketing - they flat out lie.
Worst experience ever with this company. Its a lie that they pay out whatever percentage you are paying for. They do not pay for any exam fees which when your pet has cancer is what costs the most. The actual part that they pay out of a $2500 bill is for the chemo which is only $115. Just about everything else that made up the $2500 bill was considered by Healthy Paws as an exam and therefore does not get paid back to the customer. Not only that, they do not actually pay out claims in the 2 day or even 10 days after submitting a claim. I submitted a claim back on 5.2.2023, today is 6.26.2023 and they still haven't paid for it. I called in, asked to speak to a manager who and I have it on recording, says there is no way to expedite my claim nor is there a set number of days where it would be considered to long to wait. In other words they can hold off on paying out a claim for over a year without you being able to escalate it to have it taken care of faster. You are at their mercy. I have been a customer since 2019 when i had the necessary exam done when I first signed up, and we had no issues or vet visits until recently and NOW they were telling us that exam we did after signing up wasn't eligeable because they didn't have the right medical records? All the records were uploaded. They wanted me to wait the 15 day grace period AGAIN starting 5.2.2023, even though I'd already been a paying customer for FOUR years at that point AND did the initial exam. I had to send the medical records for that 2019 exam several times until they decided they will look over my 2023 claims again to SEE if they can allow them to be covered. Why had I been paying for FOUR years when apparently they didn't have the information they needed? Only now do I find out? And now ALL of my claims (which I've had a lot now since my cat has cancer) are being held up. I'm over $6K down, thinking I was going to be ok because they'd cover 70% of the bills only to find out I've been basically lied to and IF they cover things, it'll be a small amount, and I could be waiting for them to even pay THAT out for basically ever. DO NOT use these people. I regret signing up and believing the reviews. I don't see how they're made by real people. I'm happy to send anyone who wants the video recording of my call to anyone who request it. Send me an email to retteg39gmailcom. Oh and you can never speak with the same person. The supervisor will also refuse to transfer you to their manager. They hung up on my and never called me back. also have a recording of that.
Insurer: Healthy Paws
By: JC
Super easy to submit a claim
Super easy to submit a claim
Insurer: Embrace
By: Dahlia FLores
So happy I had Trupanion
1st claim, easy to use with direct billing. They even covered 50% of the cost of her prescription food to help with urinary issues! Highly recommend.
Always helping !
Thank you for always helping Chai out! The Lemonade team is awesome!
Insurer: Lemonade
By: Bradley
CHANGED MY INSURANCE COVERAGE WITHOUT PERMISSION! BIGGEST SCAM! STAY AWAY
BIGGEST SCAM! They changed my coverage without my permission so they don’t pay me for my dogs neutering, I have emails that I had FULL COVERAGE not only accidental and illness. Their customer service is HORRIBLE it’s been 1 week and when I call in to get an update they keep telling me “they haven’t received a response yet”. I don’t know who they’re waiting for a response from, I canceled my policy and WILL NOT be returning. Also my animal hospital will be letting clients know to stay away from this pet insurance too.
Insurer: ASPCA
By: Nahrain Abraham
Big Mistake!
I have had nothing but problems with this company. Prices go up every year. It has gone up 4x the amount and I have a healthy 4 year old dog. Finally decided to cancel and I feel SO relieved. This is after finding an unauthorized charge on my credit card. Fetch claims this was a seperate tax charge. Never in my life has any company charged seperately for taxes so I beleive this is a lie. My main issues are lack of responsiveness and slow communication. I've spent hours waiting for responses from agents that don't seem to know what's going on.
Insurer: Fetch
By: OLIVIA
ASPCA Pet Health Insurance Review
We’ve been very fortunate as to not having submitted claims, except for well visits. This year Brodie developed an ear infection, with follow up visits, and I’m very pleased with the speed of the refund, Submit the claim, processed in little time. We’re very pleased
Insurer: ASPCA
By: Matthew