224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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AWESOME Customer Care
Gerrone was AWESOME! He answered all my questions and took great care to help and assist me with my inquiry. He was very conscientious and professional in his approach and really worked to help me with my beloved chihuahua, Sargent :) Certainly recommend calling the carrier should you need any help. My customer advocate, Gerrone, was patient, kind, and provided the utmost service! He took extra steps to assist me and was a pleasant person to speak with, which is rare these days when you have questions! I am beyond happy and will recommend without hesitation. Thank you!!
Insurer: Fetch
By: Sara Vanderford-West
Absolutely love this company
Absolutely love this company. Very fast at processing and very friendly staff. 5 stars for sure. I will be adding my moms and daughters dog to our plan. ❤️
Insurer: Spot
By: Kelli Buckhannon
Embrace has taken 15 days and my claim…
Embrace has taken 15 days and my claim has not been resolved. No response or anything. Customer service is useless. They are not the best. Using Embrace has been a huge mistake
Insurer: Embrace
By: Leisa Carr
They're not kidding about prompt...we…
They're not kidding about prompt...we received payment in less that 2 weeks!
Insurer: Fetch
By: Brenda Quinn
Easiest claim submission process
Easiest claim submission process. All claims have been paid or approved accurately. Customer service is helpful when needed - you can actually talk to a person!
Insurer: Fetch
By: MZ
I have not had any negative experience…
I have not had any negative experience with Sonnet.
Insurer: Sonnet
By: Henry Petgrave
Professionals
Caring professionals who truly care about their clients and pets. Fast reimbursement
Insurer: Embrace
By: Mary Jaco
Great service, friendly staff, and fair price
Friendly, staff, fast easy claim service application at affordable rates
Insurer: Spot
By: Thomas Benish
WASTE OF MONEY
If you have a pet that has any genetic issues that could be identified from the second you bring them to the vet for their initial visit. DO NOT GET PET INSURANCE IT IS A COMPLETE WASTE OF YOUR TIME AND MONEY. They're going to claim that it is a pre-existing condition from before your insurance starts and won't cover it no matter what you or your vet says. Because let's be honest who gets pet insurance before they get their pet in hand plus for the insurance to be active you have to get them the medical records anyways. So make sure you look through your pet's medical records before you buy pet insurance because if anything has been sited in the records and it becomes the issue in the future, well you are hooped. Our pet has a growth deformity that needed surgery to fix it will potentially cost us from 6k to potentially 20-30k. You would think that this is something that was unpredicted and what this is meant to help you cover but nope. The rep at Fetch tried to help me set up a call with management to see if it was worth going through the appeal process. Not once did I get a return call from them, I only got a hold of a manager once I called back the 3rd time after 2 weeks and 2 requests to talk to management. I waited on the cancellation line for 20 minutes but the second I called their help desk line someone picked up right away. They are not in the business to help you, so if you have a specialty pet or a pet that is genetically predisposed to issues. SAVE YOUR MONEY get a credit card for pet bills or start a savings fund for them. Because the few thousands of dollars I have spent on insurance for my pets have just gone down the drain.
Insurer: Fetch Canada
By: cindy cheng