225,030+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Huge increase on cost of insurance
I have had Spot insurance since 2020 and they have more than doubled the cost of my insurance. It is unacceptable. I do not recommend this insurance.
Insurer: Spot
By: DM
Respond quickly to inquiries
Respond quickly to inquiries, haven't had to make a claim so can't speak to that but overall so far have been a great company to deal with
Insurer: Sonnet
By: Wayne Naylor
I was skeptical at first but my…
I was skeptical at first but my experience with them changed my impression. My cat had to do an emergency surgery, and it costed us a fortune. We filed the claim, and we received the reimbursement within 4 days without any hassle. Trust their process and you are in good hands.
Insurer: Spot
By: gyoonho kong
The customer attendant did her job very…
The customer attendant did her job very well. I couldn't solve it by myself.
Insurer: Sonnet
By: Anthony De Souza
100% happy as always with customer care, coverage
I've always had excellent customer service with pets plus us. All staff super friendly & knowledgeable. They also helped me Navigate an easier way to submit my claims through the portal. Super patient with my limited experience. Very fast turn around.
Insurer: Pets Plus Us
By: Sharon
Scammers, unfair, claims never go through
Very unfortunate to have to write this review. Embrace Insurance's #1 job is to find ways to deny your insurance claim. Found this out the hard way. This shady business will find every single possible reason and scrape the scum of the earth to decline your insurance claim. I can't believe how unreasonable they are. I have never ever came close to getting any reimbursements despite working with our vicenarians, providing all documentations, AND even getting a formal letter from our vetenarian. These guys are nuts. Total scammers!
Insurer: Embrace
By: Sam K
Sonnet reinstated my insurance
The representative was very nice and thoughtful
Insurer: Sonnet
By: Jen
I love my pets insurance company
I love my pets insurance company. It’s amazing thank you so much.
Insurer: Spot
By: Christina Arzate
Lost of Trust
I have been really unhappy with Embrace lately. I've been a customer for a little over two years with my four-year-old golden retriever. I submitted my first claim with my dog for a UTI infection back in February of this year. After three months of little to no communication I received a notice from a claims adjuster stating that because I didn't have a wart tested for cancer, three years ago in 2021 when I wasn't covered with embrace, I was to be excluded from coverage with cancerous masses in the future. I have since contacted my veterinary myself and filed a formal appeal to the exclusion. When I signed up for Embrace, I was excited with all the good things I've heard. I felt like I had a safety net for if and when my dog needs to go to the hospital. After this experience I have lost that trust with this company. I feel like I'm paying a lot of money with higher rates every year. To work with a company that is looking at every reason to not provide the coverage that I'm paying for and that my dog deserves.
Insurer: Embrace
By: Patrick