216,093+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,093 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,767 reviews

4.9
Healthy Paws

11,041 reviews

4.9
Fetch

5,351 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,908 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 25, 2023

What more can you ask for?

Great rates (even better than more established companies), exceptional customer service, comparable coverage to other big name companies; what more can you ask for?

Insurer: Sonnet

By: M P Mark

Verified September 25, 2023

Thank you Spot insurance for being so…quick

Thank you Spot insurance for being so quick to respond to my puppies claims! It’s so awesome, especially when you have two!

Insurer: Spot

By: Lisa

Verified September 25, 2023

Easy to submit and get approved

Easy to submit and get approved

Insurer: Spot

By: Lynn Desonia

September 25, 2023

Needs work

This company is really great - at avoiding paying for claims by wearing you down until you finally give up. Trying to explain to a brick wall how the word “urine” on a claim does not mean it is related to a history of urinary tract health has been among the most painful experiences of my life, and my cat is still very, very sick. Not, however, due to a pre-existing condition. But yeah, sure, let me do all the leg work to prove it is unrelated, since you can’t read and have no idea how labs work. Convenient for a (pet) health insurance company. A quick rundown - both humans and pets have a couple of commonly tested fluids, specifically blood, saliva, and urine. Urinalysis is not only completed to evaluate urinary tract health. I really just want to shout “DUH” at the morons processing these claims, and even more at the people writing their guidelines and training them. I pay money to this company with the idea that it will REDUCE stress in the event of horrible illness or accident for one of my pets, but time and again it only INCREASES the stress. I have paid far more in premiums than I will ever get back, which is obviously their goal, but the years they have taken off my life are more than they are allowed to collect. You can’t be there for your pet if the insurance company drives you off a cliff. Don’t do it. As you can see from the response, they do respond when you complain enough. The submission of claims on the website says you can attach additional information if you like, but how many of us are provided with the vet’s chart notes at a visit? Perhaps they could ask for that before just denying a claim? The system is flawed. Easier to blame the policyholder.

Insurer: Healthy Paws

By: d i

Verified September 25, 2023

Quick turnaround time and very easy to…

Quick turnaround time and very easy to put in claims.

Insurer: Spot

By: Rick

Verified September 25, 2023

Great coverage and easy to work with

Easy to work with when submitting a claim. Fast turnout time for reimbursement.

Insurer: Spot

By: Evelyn Julian

September 25, 2023

Consistent and reliable!

We have had two cats with Pets Best for about 8 years now. Their customer service is consistently reliable and friendly! They have a very easy to use Chat feature which is really helpful for quick Q&A. Their emails from the customer support agents are always timely and informative. The uploading of claims and the submission process is super easy, and their coverage for services and treatments has been excellent. I would absolutely recommend Pets Best without reservation!

Insurer: Pets Best

By: Joshua

Useful
Verified September 25, 2023

Not sure why I got this survey as I…

Not sure why I got this survey as I haven’t had to use it for over a year….

Insurer: Spot

By: kathi austin

Verified September 25, 2023

Very happy with Spot insurance

Very happy with Spot insurance. Got money back for the claims from insurance without causing any problem . Excellent and fast service .

Insurer: Spot

By: Mili Banerjee

Verified September 25, 2023

Fast service

Fast service

Insurer: Spot

By: Angel Novak

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