220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast service and very good customer…
Fast service and very good customer service. Love it.
Insurer: Spot
By: Sandy Severson
Hello pet lover’s!
Insured my pet with Pets Best from the start when we adopted him,he is now almost 3 years old and has had some health issues it’s reassuring to know there’s a health insurance out there for our pets that is straightforward And expedites claims fast! Thank you, Pets Best❤️
Insurer: Pets Best
By: Diane Hamel
So Glad I Got Pet Insurance
Healthy Paws insurance was a lifesaver when my pup ruptured her CCL Christmas Eve and needed surgery a week later. There was a bit of a hiccup getting the various computer systems at HP to accept and combine health records, which resulted in delay in processing the bill for the emergency room visit. However, once this was cleared up, the bill for the actual surgery was processed and money auto deposited within 48hours of submitting the claim. One other thing (clearly spelled out in the policy, but good to remember) is that this plan covers “treatment” (X-rays, surgery, medicine) but not fees for office visits or consultations. Explanation of benefits was very clear and customer service employees were very helpful. I took the dog to Spry Companions in Centennial CO, where both doctors have over 10 years experience with CCL surgery and it was a great experience.
Insurer: Healthy Paws
By: Mary Ann
The turn over time take way too long
The turn over time take way too long. It was almost a month before my claim was even processed
Insurer: Pets Best
By: Carmen Cardenas
An excellent insurance coverage.
An excellent insurance coverage.
Insurer: Spot
By: Monica Torres
Awesome Claims Experience
The claims procedure is soooo easy and fast.
Insurer: Figo
By: N/A
It's was easier to call during business…
It's was easier to call during business hours and speak to a live agent than do changes to a policy online.
Insurer: Sonnet
By: Patsy Green
Had questions…
Had questions in relation to making changes to my policy, the agent I spoke with was extremely helpful and friendly and was able to answer all questions promptly. Always a hassle-free experience.
Insurer: Sonnet
By: scott houlden
Claims were processed quickly without…
Claims were processed quickly without delay. I am very happy with Spot insurance and service.
Insurer: Spot
By: Dale Bundy
do not treat their long time costumers well.
We have been with pets plus us since 2017 when we got our puppy. Recently we were double charged ( the month of december) great timing with christmas. We called to find out why and they said their mistake, they didnt charge the month prior so they had to double charge. While we were on the phone the staff was confirming all our information. We had realized that we hadn't changed our home address with them when we moved 2 years ago. We asked why this is important, she said it makes a difference for the payments. OK. We gave her our new address and she said the payment had dropped significantly. We were paying 76.00 monthly ( living in DT ottawa), and with our new address it dropped down to 35.00 which we were stocked about since we were already paying so mich monthly. We said we cannot back date but your next payment in Januuary will reflect the changes. Come January payment no changes made. We called to find out why only to be told thats not true and our payments did not change. Told them to refer to notes on call, listen to call recording of the phone call. We were rudly told theres nothing they can do and basically that we were making it up and our payments didn't change. When asked to speak to a supervisor/manager about the incident we were told the call back time was 8-10 bussiness days. ARE YOU KIDDING ME?? 8-10 days to speak to a supervisor. This is ridicously. For long time customers. Totally unacceptable. I will be looking elsewhere.
Insurer: Pets Plus Us
By: samantha