221,595+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,595 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,595 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,916 reviews

4.9
Healthy Paws

11,269 reviews

4.9
Fetch

5,712 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,156 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified June 15, 2026

Very helpful!

Both times I’ve called the person on the phone has been very sweet and helpful! Your customer service reps are awesome! Thank you :)

Insurer: MetLife

By: AP

Verified June 15, 2026

I had been a customer for almost 20…

I had been a customer for almost 20 yrs. don't have any issues,on imbursement,Staff are very kind and helpful,application form simple and easy to understand.

Insurer: Nationwide

By: eleanor

June 15, 2026

I had the absolute pleasure of chatting…

I had the absolute pleasure of chatting with Amanda M earlier today. She was one of the best agents I've ever spoken to. So genuine, helpful and just a joy to talk to. She made everything so easy to understand and she definitely deserves a raise!

Insurer: Fetch Canada

By: Mike

June 15, 2026

Metlife Never Process Full Claim

Metlife really sucks. Never process full claim. I used Nationwide previously and never had any problem. Switching again

Insurer: MetLife

By: Dhiraj Gupta

Verified June 15, 2026

MetLife FTW

MetLife has been great for us. Submitting claims is easy, and they've kept us covered at every step!

Insurer: MetLife

By: Joshua Heath

June 15, 2026

Figo Pet insurance is terrible

Figo Pet insurance rejected my claim and classified the vet office visit for a limping dog as ‘non veterinary services’ I have appealed. This will be my second appeal this year, I think they just reject every claim and hope you won’t appeal. My first appeal (2/26) was because my puppy wellness visit included talk about golden retriever allergies, then 6 months later, when he was 8 months old, and I brought him in with an ear infection, they claimed he had pre existing allergy condition. A dog that has never had an allergy problem, they also told me I would never get allergies covered for him ever again. Nice. I can wait to look for new insurance!

Insurer: Figo

By: Patty Reid

Verified June 15, 2026

Easy to use, friendly customer service

Easy to access my policy, submit a claim, and set up payment online! Customer service was also very prompt and nice when I needed help.

Insurer: MetLife

By: customer

Verified June 15, 2026

Quick decision

Quick decision. I understand that the office visit is not covered; however, I wouldn't need to take my pet in were it not for the urgent care she needed. This is inconsistent with the purpose. You can't avoid the office visit charge for any urgent care situation.

Insurer: Trupanion

By: Anne

June 15, 2026

Would Shout About Pet’s Best from the Rooftops. (But that might be trespassing?)

Pet’s Best is absolutely wonderful to work with. From routine exams to an unexpected knee surgery, the sometime stresses of caring for my best boy have never come from Pet’s Best. They have reviewed, processed, and turned around claims timely and with fantastic clarity. I often remark to my husband: “I wish human insurance was as easy and reliable as our dog’s.” Perhaps, sad— but totally true. This insurance is worth every penny. —And if Pet’s Best ever needs a real life testimonial for a commercial, I’m down in heartbeat.

Insurer: Pets Best

By: Felicia A

June 15, 2026

We had a great experience

We had a great conversation and experience with Tamana. She was able to help us with our policy and enrolling in sonnet shift which saved us so much on our monthly premium, and we really appreciate her expertise.

Insurer: Sonnet

By: Tezkira Ali

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