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Amanda was very pleasant and very…
Amanda was very pleasant and very informative and detailed of her knowledge Truly appreciate her love for animals.
Insurer: Fetch Canada
By: Brenda L
I called to get a little clarification…
I called to get a little clarification on what is/isn't covered, particularly for the wellness portion, and the rep. I spoke to was very pleasant and helpful. The discounts for multiple pets, annual payment, and AARP members really help.
Insurer: Fetch
By: Julie
Spot is awesome!
It's really easy to file a claim and it's a relief to know I have some financial support in caring for my senior sweetie.
Insurer: Spot
By: Dawne Eng
After I explain and mailed you my…
After I explain and mailed you my recite. I was pleased .but I am 80so trying to seend you copy's by my phone is not good.
Insurer: Spot
By: Phyllis Ray
DONT WASTE YOUR TIME WITH THIS COMPANY
Get a different pet insurance company. MetLife does NOT approve your claim even after soap notes from the Vet, proof, receipts, etc. MetLife collects your monthly payment without providing any services. Seriously the worst pet insurance company. You lose money here rather than getting help for your pet. Don’t waste your time here.
Insurer: MetLife
By: Leilani
Misleading
Misleading. Made to sound like it covers way more than it actually does. They trick you into a wellness plan to cover routine check ups and visits,but only cover a very small amount of these visits,but write it so it reads like it covers ALL of it. Wellness plan boasts that it covers spaying and neutering, but than only reimburses you for $100. UNACCEPTABLE! It does help you save some money on some things,but the dishonesty is advertising and the premium plus the wellness plan and the coverage just don't add up. Pet insurance is just another scam to get more money. Fetch will not be getting anymore of mine. After the spaying scam,I immediately canceled my policy. My Grandparents never had dog insurance, my parents never had dog insurance, and I'm almost 60 and I've never had dog insurance. None of us ever lost a dog because we didn't have Insurance. Keep your pet insurance, Fetch
Insurer: Fetch
By: K !
Overall good experience
Overall good experience. Communication was a bit of an issue with the agent. It would help greatly if the portal was clearer regarding was is covered. I received information indicating that the full estimate had been approved. At the same time it was showing that a direct deposit of $5,000 had been made. It was not and the $5,000 was the maximum allowed. That was confusing. In the end, the $5K was close to the actual cost but the way it read was very confusing. Overall however it was a good experience and I would recommend SpotPet to my friends.
Insurer: Spot
By: jp alotte
Everything is simple not complicated…
Everything is simple not complicated and you get your claims back fast
Insurer: Spot
By: Austin clakeley
Do not spend money with this Pet Fetch…
Do not spend money with this Pet Fetch insurance. After close to 5 years of paying premiums which went up every year even though I file zero claims. I submit a claim for dental work. Thet request vet record back to 2020 which I submit with the 2020 vet record indicating there were dental issue. In May 0f 2024 the denied a dental claim due to pre-existing condition. Attempts to call and discuss claim with customer service. All you get is recorded message that send a text and hangs-up.
Insurer: Fetch
By: DEC