217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Didnt refund my full eligible amount…
Didnt refund my full eligible amount tried to use my discounts in ehich they do not pay for. They owed me $50.00 and only gave me $36.00
Insurer: Spot
By: Crystal Burnside
Prompt polite chat to get a question…
Prompt polite chat to get a question answered. We have been using Fetch since we got our pup and have been totally satisfied!
Insurer: Fetch Canada
By: Brenda Butchart
Great per insurance
It was easy to file a claim online. I would get emails every step of the way concerning the claim. When I called to obtain the insurance, the gentleman I spoke to was very friendly and helpful.
Insurer: MetLife
By: Customer Sue Ammon
Made processing a claim difficult, covered 5% of the bill
I'll give them two stars for having a short waiting period before the policy is considered active, but legally they can't enforce a lengthy waiting period in my state anyway. I submitted a claim for one of my dog's bills that came out to $633. It was a nightmare processing the claim and it took over a month for them to send me a check for $36. The point of pet insurance is to make vet bills more affordable. Instead I'm just making pet insurance payments on top of paying the vet bills. I am canceling my policy and would not recommend Embrace to anyone.
Insurer: Embrace
By: Tara Gleason
I adopted my dog in 2024 from the…
I adopted my dog in 2024 from the humane society, street mutt. Vet report said he was healthy when I adopted him. Had him for a year and I saw he had a tooth that was starting to grey so I took them to the vet and they had it removed. Filed the claim and was denied cause supposedly a 2023 record somewhere showed he had some tooth build up. I have not adopted him yet but somehow I'm getting denied for a dog that was not in my life yet. This insurance is a big money grab, stay away.
Insurer: Fetch
By: Andres M
Watch your premiums
I was a policy holder for 8 years. Last June they more than doubled my premiums without notifying me or asking for my approval. Since they do not send any monthly statement, I did not notice until several months later, but they refused to reimburse the difference. They could not even give me a good explanation for why my premiums went up so much since my pets are healthy and I had never filed a claim. If you get insurance from them, make sure to keep a sharp eye on your premiums and know they can suddenly spike without any approval from the policy holder.
Insurer: Healthy Paws
By: Michael Jacobs Goard
Easy to navigate
Easy to navigate, quote was quick.
Insurer: MetLife
By: Rosetta Wenger
Thank you for having great pet…
Thank you for having great pet insurance. My Billy is covered well. Payment was sent in a timely manner.
Insurer: Spot
By: Marlaine Sauvage
Great company
Took my call right away. Helpful, answered all questions Always fast with reimbursements
Insurer: Nationwide
By: customer