217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 06, 2026

Reliable and efficient

Reliable and efficient. Your system and especially your live staff made a stressful time more manageable. I had absolutely no worries and no extra fuss arranging payment for life saving surgery for my Olli.

Insurer: Trupanion

By: Kevin

March 06, 2026

Amanda Mello: A rare find.

I have rarely encountered an agent as helpful and cooperative as Amanda Mello. Amanda was extremely proactive and expert while reviewing my policy and recommending changes that would benefit me and my pet considerably going forward. She was patient and extremely friendly. I could not recommend her more favorably. In my opinion, she deserves a raise.

Insurer: Fetch

By: Daniel Foucheaux

Verified March 06, 2026

Submitting claims is super easy!

Submitting claims is super easy!

Insurer: Fetch

By: Crystal Garcia

Verified March 06, 2026

This is a good thing for peoples like…

This is a good thing for peoples like me, with pets. I will tell everyone about your company.

Insurer: MetLife

By: Betty Sadller

Verified March 06, 2026

very easy process online and helpful…

very easy process online and helpful staff

Insurer: Sonnet

By: cindy

Verified March 06, 2026

Ease of filing claims and prompt…

Ease of filing claims and prompt payment.

Insurer: Fetch

By: Donna McClarin

Verified March 06, 2026

Easy to fill out

Easy to fill out

Insurer: MetLife

By: JESSICA HOWELL

Verified March 06, 2026

Healthy Paws is an amazing company!

Healthy Paws is an amazing company. Every claim I submit is handled within 2 days, and every explanation (EOB) is clear and accurate. Unfortunately, my pets have had some pretty severe illnesses, and nothing is ever questioned. They are very fair, and I cannot imagine making care decisions without Healthy Paws.

Insurer: Healthy Paws

By: Carol Christ

Verified March 06, 2026

Easy

Fast and easy

Insurer: MetLife

By: Jessica

March 06, 2026

MetLife Pet Insurance Improper Claim Denial

I was just on the phone with one of their senior agents, Sue Ann. This is the fifth time I am calling on a claim that was originally submitted on 1/30/2026. After five weeks, they denied payment on an entirely legitimate claim totaling $2559.51 related to emergency pet care that was required as a result of a diagnosis of acute hemorrhagic gastroenteritis (HGE), the symptoms of which include extensive blood in the pet's stool. I am awaiting a call from Christi, who I was told would be calling me in 1-5 days. It is my sincere hope that your pets receive better care than this. The reason provided for denial of the claim was a clinical note referencing loose stool. Our dog is now more than 2.5 years old. Are they suggesting that her loose stool has finally caught up to her and that this condition could not have been brought on by perhaps one of a hundred other issues including something as simple as digestion of a stick? I understand that they are in the business of collecting premiums and not paying claims by erecting hurdles that they know a significant percentage of insured parties will not pursue (I'm not that guy), but this is absurd and a flagrant violation of the pact they have between pet owners and the company. Shame on the CEO Brian Jorgensen for fostering this type of culture. They will be hearing from me, consistently.

Insurer: MetLife

By: Seth J. Turok

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