154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 04, 2024

NOTE FORMAT

I bought pet insurance for two cats, but Embrace would not approve due to vet note format...had to be SOAP notes. Notes were comprehensive so I insured with another company.

Insurer: Embrace

By: Laura Peck

Verified October 04, 2024

The claim I filed was processed…

The claim I filed was processed accordingly and fast.

Insurer: Spot

By: Rose Marie Beleno

October 04, 2024

Increased rates 35%in 2 years, healthy dog

Increased rates 35% over two years on a dog in perfect health. Not a single claim. He’s only 3yo. I called and asked for an explanation. They lied about “pricing is what it is as it’s a highly regulated industry…” They parroted lines used for humans insurance that are not at all applicable to dogs insurance. Gross. Switched to another company.

Insurer: Embrace

By: Daniel H

Verified October 04, 2024

The simple claims process helped us

Losing our dog to cancer was very sad. It would have been difficult to complete to claims forms if the process had been complicated. Embrace made the process simple and offered condolences. We miss our boy very much, but taking care of details without extra steps and with kindness makes the difficult situation a little easier.

Insurer: Embrace

By: Ellen Tanner

Verified October 04, 2024

They were wonderful in helping me ick…

They were wonderful in helping me pick best plan for my dog as I was moving!!!

Insurer: Prudent Pet

By: Sandra Caldwell

Verified October 04, 2024

The BEST Customer Service

We submitted the receipts and Embrace kept in contact with us through the entire process. The money for our claim was promptly put into our account and was much appreciated.

Insurer: Embrace

By: Karen Mcgill-Konezney

Verified October 04, 2024

What is the benefit of having a policy?

$130 dollars a month, finally submit a claim, and denied with no explanation? My dog needs injections. Now paying $130 for insurance and $100 for each injection. What is the point of having this at all? What is actually covered? Extremely unclear. Certainly will not remain a member and would never recommend to anyone else. Extremely dissatisfied and disappointed.

Insurer: ASPCA

By: Reece Kingcade

October 04, 2024

They do not respond to emails I sent…

They do not respond to emails I sent several never got a response. I finally had to call to cancel the policy. I got the policy and sent all my dogs bloodwork he had nothing wrong. He was acting funny so I went to another Dr to see if there was anything wrong. It was a diagnostic test. Still came back no issues currently other than a heart murmur. They refused to pay for the diagnostic test and told me any and everything that they were testing for if it ever became wrong with him they wouldn’t pay for that either. He

Insurer: Embrace

By: Shauna Nicosia Allison

Verified October 04, 2024

Quick, easy process

Our dog started feeling ill and we made some vet visits and got some tests done. Spot was quick to review the claim, get what they needed from the vet and process the claim. They didn't give us the run around or cause us any headaches. It was surprisingly easy.

Insurer: Spot

By: Wendy Hernandez

October 04, 2024

Great company

Great company, super easy to submit claims!

Insurer: Embrace

By: Suzy Fitzgerald

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