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Turn around time to receive…
Turn around time to receive reimbursement as improved greatly.
Insurer: MetLife
By: Jennifer Alegre-Guzman
Thank you
Thank you. You've been very helpful to my cats.
Insurer: MetLife
By: customer
Always have had a positive experience-…
Always have had a positive experience- prompt, courteous, responsive. I cannot say what a pleasure it is to deal with Trupanion.
Insurer: Trupanion
By: Diane Tallo
Ease of submission and reimbursement
Is good to have pet insurance when your pet gets injured, good to have when you need it. Is easy to file a claim and get answers within 3-5days
Insurer: MetLife
By: pti
seems to bescrimping on IT, customer service. Non on the billing dept. thoughilling dept
Long wait for customer service to answer the phone. When they did, they could not be of help because IT is not paid to work on weekends for embrace. It took five days for me to find a way to pay my bill.
Insurer: Embrace
By: andrew
Easy to navigate and easy to understand
Easy to navigate and easy to understand
Insurer: MetLife
By: Sylvia Rios
Great options but coverage isn't…
Great options but coverage isn't explained very wll
Insurer: MetLife
By: Daniel Caughron
Quick process
It was easy and a quick process getting my pets’ quote. The transaction to start my pets insurance was done in less than 5 mins.
Insurer: Fetch Canada
By: Feelin Rose Labor
I find your system easy to use
I find your system easy to use, your response times are quick and customer service unfailingly polite and competent.
Insurer: Trupanion
By: Mary N