209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Relatively easy to file claims
Relatively easy to file claims. Trupanion is so timely responding to and paying for claims. I really wish that my vet could file the claims at the office though. I would not have another dog without having trupanion insurance!
Insurer: Trupanion
By: Elizabeth
The pre treatment estimate process
The pre treatment estimate process was quick, easy and reassuring. It calmed me to know his treatment plan was approved and would be covered before he had it. The customer service and claims process was quick and I really appreciate that.
Insurer: Pumpkin
By: Arizona
Quick turnaround for claims
Quick turnaround for claims
Insurer: Trupanion
By: Laura
Confusing instructions
Confusing instructions, no login info. no payment info
Insurer: Nationwide
By: customer
Very simple process
Very simple process, no need to be contacting multiple agents to discuss your policy, coverage is Very clear and direct, claim service is quick and fair
Insurer: Pumpkin
By: Nick Maffei
Agent was friendly and helpful
Agent was friendly and helpful
Insurer: ASPCA
By: Leeboop
Should not send a survey before…
Should not send a survey before providing status or update of pet insurance that you had to pay 2 months in advance and be told you have to pay next month also. Feel like I’m being ripped off. Unable to give experience until policy is activated
Insurer: Nationwide
By: Angela Renea Hagans
Easy claims submission with rapid…
Easy claims submission with rapid reviews and responses and clear explanation of eligibility and payments. Representatives are knowledgeable and helpful.
Insurer: Pumpkin
By: Suzanne
Premium skyrocketed
I signed up with MetLife pet insurance three years ago. I, unfortunately, expect small premium increases each year but this year (2026) my premium went up by more than 50% — almost $1000. And that is with a discount for paying it in full! For context, I had no vets visits in the past year with the exception of my dog’s annual wellness/vaccines. My dog turned five this year so he’s not even that old. It’s appalling and feels like a money grab. I do not recommend MetLife to others.
Insurer: MetLife
By: Corey