Very good experience
Everyone was wonderful to interact with. Being pretty much all online made it super easy. It was also very fast to get the reimbursement. It was a very good experience.
- INSURER:
Furkin
- POSTED: 02/18/2023
- BY: Cody
- BREED:
- AGE OF PET: 0 - 3
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PETLUV
My experiences with Trupanion have always been great!
- INSURER:
Trupanion
- POSTED: 02/18/2023
- BY: Nancy
- BREED:
- AGE OF PET: 0 - 3
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Very Informative and answered questions
The representive was very helpful and knowledgeable
- INSURER:
Trupanion Canada
- POSTED: 02/18/2023
- BY: Tammy
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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It was a quick and easy process.
It was easy, seemed to be explained well
- INSURER:
Trupanion Canada
- POSTED: 02/18/2023
- BY: Vanda
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Not sure what to make of Trupanion
I have had a very good experience with Trupanion until recently. All of a sudden they are raising my rates and making changes to the policy and how it works and how things are calculated. I find it very dishonest.
- INSURER:
Trupanion Canada
- POSTED: 02/17/2023
- BY: Sally
- BREED: Border Terrier
- AGE OF PET: 4 - 6
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Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet).
I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch.
save your money and go to an insurer that pays out.
If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
- INSURER:
Fetch
- POSTED: 02/17/2023
- BY: louise
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
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Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet).
I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch.
save your money and go to an insurer that pays out.
If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
- INSURER:
Fetch Canada
- POSTED: 02/17/2023
- BY: louise
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
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Great Experience with Healthy Paws
I have had a Healthy Paws plan for approximately 7 years. I have found the rates to be reasonable during this time. I recently filed a claim and was quickly reimbursed according to my plan’s details. The process was extremely simple and I was updated via email through every step.
- INSURER:
Healthy Paws
- POSTED: 02/17/2023
- BY: Donna
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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