224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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0ver 30 days to process a claim
0ver 30 days to process a claim seems excessive.
Insurer: Pets Best
By: Diego
Great customer service
I spoke on the phone with Amanda and she was very helpful and informative. After speaking with her I chose to go with fetch as my puppies pet insurance.
Insurer: Fetch Canada
By: Catherine MM
Very informative and took time to…
Very informative and took time to explain everything to me in terms in could understand.
Insurer: Prudent Pet
By: Meagan Fiorello
Highly recommend!
My mind has just been blown by the experience with Spot Pet Insurance. It is so straightforward to make a claim, and they are honest with what you will get reimbursed based on what you pay. So thankful for them when my dog recently recently had an illness.
Insurer: Spot
By: Whitney
I switched from a National pet…
I switched from a National pet insurance company that has a great reputation and good prices for their coverage tiers with no regrets. I have more coverage for both of my dogs than I did with the other company, for the same price. Filing a recent emergency claim was super easy and the refund was automatically deposited to my bank account. Love it!
Insurer: Embrace
By: SomaCell
Professional & worth it
I have great experiences starting up a first time pet Insurance client. Everything is transparent, everyone I have spoken to has been a delight as well as informative and professional. For my first claim I can definitely say it was easy and breezy.
Insurer: Spot
By: Johana Alvarez
Great Customer Service
I called Fetch today concerning veterinary visits for my cat 🐈⬛ Happy. I spoke with Samantha who was awesome with her help. She called two veterinary businesses for me to have records sent to Fetch for reimbursement of some of the bills for me. I am completely surprised and thank Fetch for their great customer service, what a fabulous company!
Insurer: Fetch
By: Rick Balko
The ease of submissions and coverage is incomparable
It is so easy to upload receipts and documents. The website is easy to understand and if I have questions, a service agent is always readily available and I never have to wait long. The coverage has been fantastic and fair. I am reimbursed so quickly as well.
Insurer: Pumpkin
By: Emily
Terrible experience
Terrible experience! They are not what they advertise. Submitted a claim on April 27th and it took them until May 31st to give us a decision. The claim was denied. Our puppy has no pre-existing conditions. We took him to an emergency vet appointment after his paw was accidently stepped on (the Vet said that in her note). Claim was denied because lameness of a paw (the diagnosis) was considered orthopedic and not an accident which would have resulted in them having to pay the claim.
Insurer: Embrace
By: Kenyatta Walker
Easy to do business with
Easy to do business with, prices are in line with other companies, quick turnarounds.
Insurer: Fetch
By: Loretta Finley