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Embrace has been fantastic
Embrace has been fantastic. The claim process is so easy and we had no issues when one of our babies had cancer. They were also so supportive when we eventually lost him. Would definitely recommend 100%, such a great company.
Insurer: Embrace
By: Phil Nash
If I could leave 0 stars I would
If I could leave 0 stars I would. They denied a claim under benefits 2M which is behavior health, but said under 2A it removes all care. Basically they do anything to not pay claims. Read their BBB reviews before buying. I have canceled my insurance now filing legal recourse.
Insurer: Embrace
By: Nicole Renee
“I had a terrible experience with…
“I had a terrible experience with Embrace Pet Insurance. After paying for their coverage for a long time, they suddenly informed me that they could no longer continue my policy because of some California law. I understand if laws change, but the way they handled it was unprofessional and abrupt. They left me scrambling for new coverage with no proper explanation or solution. Very disappointed!”
Insurer: Embrace
By: Ali
Embrace Pet customer service
Embrace Pet customer service, claim process, and professional staff are exceptionally efficient and reliable; highly satisfied doing business with them.
Insurer: Embrace
By: Guy Padello
I can't recommend them
I had 2 previous insurance companies covering my 2 girls because of the cost. I checked out Embrace and it was less expensive for both girls than the other two were separately. Plus, it covered more (or so it seemed). In the beginning, everything went well. I was paid for a couple of claims and they were fair. Then, because I thought I had purchased regular health checks and routine vaccines, I submitted a request for a routine shot. It was denied because I didn't have some damn additional service called Wellness Rewards. When I joined, this was never even shown on the details page, although it is now. Anyway, after paying for it for both girls, they paid the claim. They never did tell me what happened to the part of the policy that covered routine stuff...and this addition was expensive. Very quickly, one of my girls' very limited wellness amount was used up (payed a lot, didn't get much back). Then the topper. We had an almost $1000 dental bill. This was for a routine cleaning, They paid about 1/4 of it because, get this, tartar is a pre-existing condition. Well DUH...EVERYONE gets tartar because they eat food! HOW can that be pre-existing? Then she had something on her gum. Now, she's 10. Whatever it was, I don't remember, but she had something like it a couple of years before...another pre-existing condition! Good thing they didn't have to pay for her cancer treatments because they would have found that pre-existing when she got it a second time, even had they treated it the first, which they did not. Just saying. If I'm going to have to pay for routine wellness and have it declared pre-existing, to pay for dental care and have idiotic things every living being with teeth gets become a pre-existing condition, who needs it? I figured it was just better to pay as I go because I would have to anyway and save the almost $500 a month I was paying for their insurance. It would, generally speaking, be cheaper in the long run. Needless to say, I was extremely disappointed with this insurance. I will just continue to pay for vet visits as I have been for the entire time I have had dogs. I'm too old to put up with the aggravation and BS insurance companies love to give folks who pay every month and when they make a claim, get bupkus in return. BTW, the date on this review is the day I purchased insurance with Embrace. I left the end of September.
Insurer: Embrace
By: Donna
Excellent customer service and quality…
Excellent customer service and quality insurance. They are very compassionate when you lose a dear canine family member. The process to submit and receive a claim is simple and fast. Highly recommend.
Insurer: Embrace
By: Lisa Dail
I processed my claim on line and the…
I processed my claim on line and the process was so was so easy and convenient. The refund arrived quickly with no hassle. Love it!
Insurer: Spot
By: Janero
Spot Pet Insurance is ideal for our…Hank
Spot Pet Insurance is ideal for our petite English Bulldog. They have been easy and fair regarding our claims for our Hank. This poor baby suffered a severe eye trauma only 3 months after obtaining insurance via an employer benefit recommendation. The surgeon was able to save his eye and he still has eyesight with continued medication. It's our responsibility as pet owners to give our pets the best quality and quantity of life. I couldn't be happier and we continue to utilize for Hank's forever maintenance on his eye recovery.
Insurer: Spot
By: John Chisum