224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Have been a customer for 10 years and…
Have been a customer for 10 years and they have never steered me wrong.
Insurer: ASPCA
By: Suzi
Great experience with Josh
Great experience with Josh
Insurer: Fetch
By: Michael Pronesti
Too expensive
Too expensive. I have cancelled my account
Insurer: ASPCA
By: Marilyn Cantwell
My first time getting reimbursed went…
My first time getting reimbursed went pretty much without a hitch. Getting setup was a little work, but after that it was easy.
Insurer: ASPCA
By: James Ricci
Awful.
Really bad experience with this pet insurance. Never covered anything for our dog! He has the infection- didn’t covered, medication- never covered, blood tests or ultrasound tests- never covered. Stoped to using them- no answers just letters “we do not cover it”. The awful client orientation, bad service, just taking money but nothing is covering. Do not recommend! Just really bad….
Insurer: Pets Plus Us
By: Mariia
Grateful to Pet's Best
Grateful to Pet's Best! My two kitties were recently sick, one was critically ill and had to go to Veterinary ER. A 2 week illness, between the 2 cats was $2,400. Pet's Best reimbursed me over $1,885. I had deductables and 10% coinsurance, but the most comforting thing, was knowing I did not have to put one of my animals diwn due to cost! THANK YOU PET'S BEST!
Insurer: Pets Best
By: Kelly Ford
You really take care of pets.
You really take care of pets.
Insurer: ASPCA
By: Elizabeth Castine
Great customer service
There customer service was excellent. They were not pushy nor invasive. They answered questions quickly and knowledgeable. They made me feel like a valued customer not just a number. The customer service I received when just looking was one of the main reasons I came back and purchased from them.
Insurer: Prudent Pet
By: Kristen
POOR customer service
My dogs have food allergies. Rather than medicating them, I chose to simply change food to a prescription derm food( which is supposed to be covered). They refuse to reimburse the expense saying it is OTC. It cannot be purchased without a prescription so it is not OTC! Metlife is not what they advertise. They are rude to customers. They refuse to allow speaking directly to a claims agent to understand their decision. It is definitely an insurance game. I cannot even pay for both dogs together- required separate receipts or won’t reimburse the expense- I guess no common sense or calculator to add the two together to get the lump sum. They are not customer or pet oriented. EXTREMELY disappointed in multiple difficulties with this company.
Insurer: MetLife
By: Theresa
No coverage for my adopted dog
Our dog we adopted had no coverage, because they want "history" (but obviously we adopted him and don't have any "history" available) wish they told us this before wasting my money. But hopefully this helps you reading this.
Insurer: ASPCA
By: Mathias Roberts