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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent service fast and easy
Excellent service fast and easy
Insurer: Spot
By: Glenard Stokes
Super easy to submit claim information…
Super easy to submit claim information and check details and status.
Insurer: Embrace
By: Anna
Absolutely no hassle on my first claim
Absolutely no hassle on my first claim, received my money about 72 hours after submitting. Even contacted support and got a email response within an hour from a real person. Happy with my experience and I will probably use them for my dogs entire lives. They were a huge help.
Insurer: Spot
By: ETHAN
First time having pet insurance and so…
First time having pet insurance and so glad I went with SPOT. So easy to submit a claim and super fast!
Insurer: Spot
By: Charlin Lancaster
Process my wellness claim quick
Process my wellness claim quick No hassle 👌
Insurer: Spot
By: customer
My first time utilizing this insurance…
My first time utilizing this insurance company as well as the first time filing a claim and it was super easy and efficient. I received assistance from customer service who helped me complete the claim when I had no idea what some of the acronyms referenced. Excellent service!
Insurer: ASPCA
By: Yvette Carter
Efficient and smooth claim process
Our dog recently needed CCL surgery. The claim process has been incredibly smooth for all 3 claims so far (the surgery had pre-op and post-op costs). Embrace did everything well and efficiently.
Insurer: Embrace
By: Stephen Golden
Embrace…thank you so much!
Embrace thank you! You made a very unexpected and stressful surgery for my 18 month old Jack Russell easy. Worrying about my little girl and the money was made a whole lot easier by your claims process. The explanation of benefits was easy to understand and money was deposited quickly. I’m glad I chose Embrace! Thank you.
Insurer: Embrace
By: Donna S
Finally received some reimbursement for…
Finally received some reimbursement for my pet care expenses. The website remains wonky but my refund deposited really quickly.
Insurer: Embrace
By: AvidDiva Nyerforlife
Very Quick Claim Processing
I processed my claim through the Spot website a couple days ago and received the refund in my bank on 9 Oct. Very quick service. Also, every time I called Spot I was helped very quickly and professionally.
Insurer: Spot
By: Bruce O Brown