208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent
Helpful, efficient and easy to submit claims.
Insurer: MetLife
By: customer
They keep raising their premium
They keep raising their premium, making the insurance useless
Insurer: Embrace
By: Alon Peled
Friendly knowledgeable people
Friendly knowledgeable people. I've filed two claims and had them reviewed and reimbursed within days of the filing. No questions, no 'we don't cover that' or any other excuse to wiggle out of paying a claim.
Insurer: MetLife
By: Robbi
Uploading my receipts to process my…
Uploading my receipts to process my claim on a Friday and to be reimbursed the following Tuesday or Wednesday of the next week is by far the fastest I’ve ever been serviced. I wish all healthcare was like this for humans!
Insurer: MetLife
By: customer
Easy to file claim
Easy to file claim. Have been received reimbursement with no issue. They also offer coverage for preventative visits.
Insurer: MetLife
By: customer
Ease of submitting claim big plus
Ease of submitting claim big plus. Also staff very helpful when I have called in
Insurer: MetLife
By: Marianne Reverberi
Submitting a claim is very easy and the…
Submitted a claim is very easy and the turnaround is amazing.
Insurer: MetLife
By: customer
I have always been satisfied with…
I have always been satisfied with Embrace until I got my stray 8 wk old kitten in July.We took her to our vet the day after we got her. She was wormed and given flea and tic meds! I put her on our Embrace policy with our other two cats who are 8 yrs old!She was on long enough to be covered for an accident but not for an illness. We came home from church about a month after we got her and she could not put any weight on her leg! She was absolutely fine when we went to church! Since it was Sunday, we took her to the emergency vet! $700 later it was determined she had a soft tissue injury, nothing broken! We took her home and she was fine the next day, just limping slightly! Because no one witnessed what happened to her, Embrace said it could be a pre- existing condition and refused to pay! Before that Sunday, the kitten had no problems walking, nor has she been diagnosed with any problem to her leg since! Embrace has always been great with paying our other claims, but this one seriously fell through the cracks!!
Insurer: Embrace
By: customer
It’s always a smooth process about our…
It’s always a smooth process about our claims. Talking to the representatives was a breeze they're very knowledgeable and informative. I have been referring to family and friends to get MetLife for their pets and so far, most of them enrolled.
Insurer: MetLife
By: customer
Great customer service from Brandy
Great customer service from Brandy. Answered all my questions and explained the policy well.
Insurer: Prudent Pet
By: Diana R.