217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: ASPCA
By: Leanna
Missy cat says Thank you!
I was bit by a bully cat that hangs around my condominium complex. I ran back home. I hurt so bad, that I crawled into my bed and lay there with my eyes closed. My owner took me to the veterinarian, but they found nothing even though I cried when they picked me up. A couple of days later, my owner felt the large bump on my right side. She took me to the 24/7 Animal Hospital, where they found the huge abscess and drained it. But the abscess was not completely drained, so my owner returned with me a couple days later to get the abscess drained again. I hate medicine, but the pill my owner now gives me twice a day is making sure the infection goes away. Now I'm as talkative, energetic, and playful as I was before being bitten. My owner is extremely grateful to Many Pets because he would not be able to afford the medical care that I received. Thank you Many Pets!
Insurer: ManyPets
By: Lester
Easy and fast claim process
I have filed several claims throughout my dog’s cancer treatment. It’s super easy to file online or through the app. You answer a couple of questions and upload a receipt. They give you a timeframe of 5 weeks for the claim but it’s usually faster than that. All my claims (between July and November 2023) have been reviewed, approved and paid out within 2 to 3 weeks. Pets Best have literally been a life saver. Highly recommend them to anyone looking for pet insurance.
Insurer: Pets Best
By: Marlene
So far I've filed tree claims
So far I've filed tree claims. I've received a message saying that my partial reimbursement but no check
Insurer: Spot
By: Thomas Watson
Tried to file a claim and they said I…
Tried to file a claim and they said I couldn’t file a claim within the two week waiting period. I have been with the company for seven months with my puppy. And because their decision was final- I now have to fight it with their insurance company Haven insurance. It has been over a month and I still have not heard a decision.
Insurer: Spot
By: Jennifer Crowe
Submitting claims could not be any easier!
Submitting claims could not be any easier! Quick response and notifications to keep you in the loop on the status of your claim.
Insurer: Spot
By: Brenda Balonis
Shady "claims surcharge" introduction
We have been with Fetch for both of our dogs for 3 (younger) or 4 (older) years. The premiums have been ticking up annually, but usually manageably. In 2023, they decided to introduce something they have called a "claims surcharge" - essentially a penalty for having used your insurance. It took months of talking to tens of customer service people to figure it out, but we ultimately found out that there are 10%, 20% and 30% penalty tiers based on how many years you have been reimbursed over $250 for. We were in the 20% camp. With a 6 year old dog, 20% of our premium in surcharge is A LOT of money - more money than we were willing to pay on top of the already-sizeable annual premium increase. We were also told that it would take 3 years of claims under $250 to be reduced to the 10% penalty camp. This whole thing seems SUPER SHADY and we have cancelled and are taking our chances with a new insurance company as we can't keep paying hundreds of dollars per month only to get slapped with a "claims surcharge" for ever using the insurance we pay so much for. Hard nope. Do not recommend.
Insurer: Fetch Canada
By: ThingsWeUse
You are "Spot" on with my claims
Spot Pet Insurance has been "spot" on for me. There isn't anything so far that I disprove of. You handle my claims in a timely manner & keep me updated on the member site. I chose for my small dog accident, wellness, illness & am very pleased with them thus far.
Insurer: Spot
By: Cheryl K
Sick
Everything was a hassle abouthe claim. The claim of Justin always had an issue about what they would or what and pay for and why they wouldn't pay for. It
I have had ASPCA insurance for my dog…
I have had ASPCA insurance for my dog for years. They have been easy to work with and pay his claims in a timely manner.
Insurer: ASPCA
By: Jessica Holz