208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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All my attention given to my girl
Working with the hospital/doctor takes all the responsibility off my shoulders. It is a most difficult time to begin with and I didn’t have to give my attention to anything but my loved 4 legged girl.
Insurer: Trupanion
By: Mrs Lewis
You get what you pay for
You get what you pay for and my rescue, now 11 years old, deserves the best care that I can afford. Metlife offers an all encompassing program from prevention to treatment to saying goodbye for pets you love. I trusted them with my first service dog and I trust them with this one. I've had to increase the co-pay to afford the monthly payments this year, but I am still able to ensure the best care for my senior dog as she ages. The time lapse between filing a claim and getting reimbursed can be stressful on a tight budget, but for me it's worth it knowing my dog always gets the care she deserves.
Insurer: MetLife
By: Carolee
All of my questions were answered
All of my questions were answered. Great app for keeping up-to-date on reimbursement process. Extremely fast reimbursement—less than a week. Very grateful I chose MetLife.
Insurer: MetLife
By: customer
Premium doubled in one year
Working with this company was mostly a good experience, but only for one year. The support staff is always kind and professional, the website is easy to use and I was reimbursed quickly for claims I submitted. However, my premium DOUBLED after one year. A 100% increase in cost is outrageous and now I can't keep all my pets insured with this company.
Insurer: Embrace
By: Hannah Caebre
Very quick turn around
Very quick turn around - claim approved and am expecting my check in the mail.
Insurer: Spot
By: Anthony
Horrible company!
Horrible company!! Period I will continue to write as many bad reviews as possible. They owe me a credit of $125. The idiots credited back my money to another customers card... They acknowledge their error and will not correct it. Customer service is rude and ultimately threatens to cancel your policy.... They know they have you by the balls. Threatening to cancel your dog as they become older is their threat to keep your mouth shut.....
Insurer: Trupanion
By: Ed Miranda
From the beginning phone call your…
From the beginning phone call your representative was kind and answered all my questions. Paperwork was understandable and process was so smooth. You certainly helped me through it all and I am glad I chose your company. Thankyou so much.
Insurer: Trupanion
By: Jacqueline Bronson
Incredibly Helpful
Trupanion has been incredibly helpful in every inquiry I made when deciding on a provider. We have had zero issues with claims, they are very easy to decipher and pay outs are very quick. I appreciate this team!
Insurer: Trupanion
By: Jay
Outstanding support during the hardest time
Pets Best was truly phenomenal during one of the most difficult moments of my life. Sadly, my dog passed away, but throughout everything, they were incredibly supportive, compassionate, and professional. They helped cover the costs of multiple surgeries and vet visits, which made an overwhelming situation so much more manageable. The claims process was clear and fair, and their support gave me peace of mind when I needed it most—allowing me to focus on my dog instead of financial stress. I’m deeply grateful for how Pets Best handled everything with care and respect. I highly recommend them to any pet owner looking for reliable insurance and genuine support when it matters most. Thank you, Pets Best, for being there when it truly counted. ❤️🐾