224,911+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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Most selected providers in "July, 2026"

33.61% Pets Best 8.04% Prudent Pet 7.01% Fetch 6.8% Spot 6.6% Pumpkin

Providers with highest rating

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Pets Best

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Category with most reviews

15,015 Payment Experience 64,417 Claim Coverage 76,782 Customer Service 23,383 Price Satisfaction 15,584 Other

May 28, 2026

Can’t wait to use my new plan.

Insurer: MetLife

By: Brielle Stephens

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May 28, 2026

The claim is easy to submit.

Insurer: MetLife

By: Long Le

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May 28, 2026

Pets Best is gone down hill 😢

This pet insurance company used to be great. I’ve been with them for over 15 years, but lately things have really gone downhill. The app has become a total disaster compared to previous years — it only works when it wants to. Claims that used to take just a few days are now taking weeks or even months, even for simple vaccination reimbursements. It’s just not the same company experience anymore. I’m still staying with them hoping things improve, but so far I honestly haven’t seen much change. Even customer service has gotten worse compared to what it used to be. Maybe it’s because the company has grown so much over the years, I don’t know, but I truly hope they can get things back on track.

Insurer: Pets Best

By: Ih Ra

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