223,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service has greatly declined…
Customer service has greatly declined in the last few years, they used to be great but now they have outsourced their call center and often times you get someone who is not familiar with animal health, etc. I am cancelling my policies with them, it's too hard to get an answer. Rates continue to go up and they are reducing coverage. There are plenty of other 5 star insurance companies with far better reviews and customer service.
Insurer: Healthy Paws
By: Cat
Friendly customer service willing to…
Friendly customer service willing to help thanks.
Insurer: Nationwide
By: ANDREW
Joshua Sabado was very helpful and…
Joshua Sabado was very helpful and addressed all my concerns.
Insurer: Fetch
By: Deborah Eskedahl
Great service and professionalism
Great service and professionalism
Insurer: Spot
By: R. M.
Amanda was great!
Amanda was great. Very thorough, attentive, pleasant to speak with, charming and friendly. She was very quick and helpful providing additional information.
Insurer: Fetch Canada
By: Danica Loncar
Spot pet insurance is super easy to…
Spot pet insurance is super easy to work with and an affordable price. Claims are handled quickly as well as payment.
Insurer: Spot
By: Renee Burris
Easy to do and full of discounts
Easy to do and full of discounts
Insurer: MetLife
By: Kevin Ramsey
Pets Best was the BEST decision we ever made
"When our dog was in a vehicle accident on Thanksgiving day it was such a relief that the decision to take him in was easy because we knew we had a plan through Pet's Best. Through X-rays we found he needed emergency surgery and in our small town they don't do those surgeries so we had to travel overnight (in a snow storm) to an emergency clinic. As they went over everything the bill was not the main concern and we likely would have had to amputate because of the cost of surgery for his multiple breaks in his leg. We are so thrilled to see our pup fully healed playing with his brother and our toddler who adores him! We are so grateful for the smooth process with claims and reasonable turn around time. I have recommended Pets Best to any of our family and friends with pets or looking at adopting a new pet. "
Insurer: Pets Best
By: Rebecca
Not so great
Honestly, not super impressed with PetsBeat. I only stay with them because if I change companies my dogs preexisting conditions won’t be covered. It takes several weeks for claims to get paid - even ones that are regularly occurring. One of my dogs gets a shot monthly and every time I get an email like 2 weeks after submitting claim saying they are reaching out to my vet for more info. What could they possibly need? It’s literally the exact same thing they approved the month before.
Insurer: Pets Best
By: Nonya