220,795+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Matteo
"My sweet boy was sick and I had to run him to emergency. Thankfully it was not serious! The comfort in knowing I had insurance to help with the situation makes it less stressful. Very happy with Pets Best. I have been a customer since owning my first pet!"
Good experience finding pet insurance
Good experience finding pet insurance. Thank you
Insurer: MetLife
By: Mel
It was great
It was great, honest, easy and super simple to get a quote for an exotic animal.
Insurer: Nationwide
By: customer
Easy process low deductible
The process was very easy and the ability to customize my plan was great. The low deductible is awesome.
Insurer: MetLife
By: Marci B.
We recently joined Spot pet insurance…
We recently joined Spot pet insurance and within a few months our pet had a $1700 Vet bill which Spot initially paid $900. Our vet office made a mistake in how they wrote up the bill so they corrected it and we sent it back in for reassessment , Spot covered almost the entire bill. Very happy and the payment was quick. Pleased, would definitely recommend. As Vet bills have become so expensive, I really think that pet insurance is a must have these days..
Insurer: Spot Canada
By: Teresa
Pet insurance for my battle buddy
Great company and great pet policy
Insurer: MetLife
By: Marvyn Gaynor
Have a Question
Well explained what's Covered. Unaware how it works? Do I get an Insurance Card give the Vet?
Insurer: Nationwide
By: Margo Conner
Premium increases are unsustainable
The premiums are becoming untenable. I’ll likely cancel soon and just bank the premium amount.
Insurer: Trupanion
By: Robert
WARNING TO CONSUMERS !!!!
WARNING TO CONSUMERS — BE EXTREMELY CAREFUL WITH PUMPKIN PET INSURANCE *** UPDATE: As you can see below, Pumpkin did not read my complaint and left a generic response explaining pre-existing conditions — which my dog’s emergency visit was NOT! RUN from this company and do not give them a dime of your money — call Nationwide Pet Insurance!! And for all denials from PUMPKIN, call Dylan Whitehead — Head of Claims — directly on his office phone and email (available on Rocketreach) to assist in resolving this matter — then proceed to media complaints, regulatory complaints, Department of Insurance, and binding arbitration to ensure these crooks cover what you are owed ! In my experience, Pumpkin Pet Insurance appears willing to label even clearly idiopathic veterinary conditions as “pre-existing” in order to deny or delay legitimate emergency claims. My service dog recently suffered a serious emergency episode involving Hemorrhagic Gastroenteritis (HGE/AHDS), requiring urgent veterinary treatment and hospitalization. BY DEFINITION AHDS is widely recognized within veterinary medicine as an IDIOPATHIC condition — meaning the exact cause is unknown and it is not automatically tied to prior medical history. Importantly, my treating ER veterinarian specifically confirmed this distinction. Despite this, Pumpkin issued what appeared to be an extremely rapid denial attempt claiming the condition was somehow related to “pre-existing” issues. The denial occurred so quickly that it seriously raises concerns regarding whether the claim received any meaningful or medically competent review whatsoever. Remember consumers — those companies are in the business to deny your claims — NOT APPROVE THEM !! Consumers should understand: Idiopathic illnesses by definition are not automatically “pre-existing conditions.” Veterinary emergency claims deserve individualized, good-faith review based on actual medicine and veterinary evidence — not broad assumptions designed to minimize payouts. If you rely on pet insurance for true emergencies, I strongly encourage you to carefully review Pumpkin’s handling practices, denial standards, and appeals process before purchasing coverage. I am currently pursuing formal appeals, veterinary documentation, and additional regulatory review regarding the handling of this matter. I am sure Pumpkin will reply to this review spouting some generic scripted diatribe — DO NOT BE SWAYED ! Pet owners purchase insurance for peace of mind during emergencies. In my experience, this process created the exact opposite. BE EXTREMELY CAUTIOUS with this company — there are amazing alternatives out there that will not scam the consumer under the guise of pre-existing conditions (Nationwide to name one!). RUN from this company and save your hard earned money from these vultures in sheep’s clothing !
Insurer: Pumpkin
By: Joseph