224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Beyond helpful !!!
Everything was solved so quickly and reassuringly ....thank you so much !!
Insurer: Sonnet
By: Tadeush HOLLAND
Easy to file claim
Easy to file claim. Expedited claim exceptionally fast. Ease of direct deposit.
Insurer: Spot
By: Jacque Eyre
Submitting the claim was easy and great result!
Submitting the claim was easy and straightforward. Thes speed and fairness of coverage decision were excellent.
Insurer: Spot
By: Martin Wojtysiak
I sent my Dog's Vet Statement in and it…
I sent my Dog's Vet Statement in and it was reviewed and I was reimbursed promptly. No other requests for Vet notes or other documentation.
Insurer: Fetch
By: Harry
Claim denied for ridiculous administrative reason
My dog had to have a portion of her tail amputated. it took some time to get a proper diagnosis and for the tail to heal properly (as in months). The accident occurred two days before the policy renewal. I submitted a claim once the dog was deemed fit and healed and it was denied because it was not within the 60 day post renewal period, even though this was an ongoing and very traumatic injury -- think blood splattered all over the house.
Insurer: Embrace
By: Josie Ottman
Prompt response to claims, clear system
Prompt response to claims. Clear and straightforward system. Excellent!
Insurer: Spot
By: Paul Milewski
They reel you in and then jack up your rates
They will reel you in with seemingly great rates but the reality is they will raise your premium OFTEN and without explanation or notice. I had a $35 a month increase for literally no reason and, when I asked why, they couldn’t give me a reason and tried to get me to sign up for a new feature called Shift that isn’t any cheaper (and with less benefits). I never write reviews but am actually so shocked at how this company operates I couldn’t let it slide! People are struggling financially these days and I know all corporations never have our best interest and are run by greed but the way Sonnet operates is particularly gross because they market to a younger generation or people that may be looking for cheaper options. You guys should be ashamed of yourselves (that includes the person or bot responding to every single review here)
Insurer: Sonnet
By: Jordan
Same as all the others don't waste your money
My 1 year old dog has some genetic joint problems and my first claim is denied as pre existing. I will be dropping this coverage it's a total waste of money that I can be putting toward the vet bills his insurance rejects. Update - thanks for your reply ASPCA... wish I'd thought of that. Oh, I did. Twice. Coverage cancelled.
Insurer: ASPCA
By: Aimee
Customer service is great
Customer service is great. Easy to submit a claim.
Insurer: Spot
By: Pamela Moreno
Awsome customer service
From first contact my doubt was cleard and my problem was solved by a very helpfull agent, Ali Hussin. Amazing customer service.
Insurer: Sonnet
By: Mohamed Ghonim