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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very easy to navigate
Very easy to navigate
Insurer: MetLife
By: Taylor Owens
Quick turnaround on all claims
Quick turnaround on all claims. We are very pleased with MetLife Pet Insurance
Insurer: MetLife
By: customer
Easy and clear to purchase.
Easy and clear to purchase.
Insurer: Pumpkin
By: Michael Pappaceno
It was easy to walk through
It was easy to walk through. I’ve been so happy with the plan I bought for my dog two years ago I knew I needed to buy a plan for the new cat.
Insurer: Nationwide
By: Becky
That help my dog he is vey important…
That help my dog he is vey important for me
Insurer: MetLife
By: Liliana Cano Arias
Easy registration but I still have…
Easy registration but I still have questions regarding the policy
Insurer: Prudent Pet
By: AlyceFaye
Easy to update and submit
Easy to update and submit
Insurer: Nationwide
By: Tammi Shope
A pleasure to work with!
A pleasure to work with!
Insurer: MetLife
By: Krista
Good Plans, Poor Claims Processing
While the plans and coverage are more straight-forward than some, the claims process is very challenging. The same items will be covered in some cases, but not in others. Multiple items in the same claim will sometimes be processed, other times missed altogether. If items are missed, then an appeal is required, which takes more time and up to 30 days to complete. All of these claims issues significantly degrade the overall experience.
Insurer: Pets Best
By: Chris Middleton
Submitting claims were easy online
Submitting claims were easy online; reimbursement was quick; itemized items not covered were clearly marked and explained.
Insurer: Spot
By: Stephanie Mckiernan