224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing coverage
Amazing coverage! So easy and fast! Peace of mind knowing my pup will get the care she needs! A total life saver!!!
Insurer: Spot
By: Zack
Customer service has been excellent
Customer service has been excellent. They are compassionate and helpful. We recently had to put down our 21 yr old cat, and the customer service rep could not have been more understanding, and sympathetic.
Insurer: Embrace
By: hal angel
They respond in a timely fashion with…
They respond in a timely fashion with clear communication
Insurer: Embrace
By: Sarabeth Salzman
So Far, great!
Added 2 dogs! so far claims have been processed fast!
Insurer: Spot
By: Clumber Mom
Grateful to have pet insurance
I am a disabled veterinarian that has had embrace for over 5 years. I've had over 30k in claims, for 2 animals with cancer and chemotherapy, and a blocked cat -never mind routine vomiting and lameness issues. I am comforted that I never have to turn down recommended diagnostics or treatments, and embrace has never declined a claim. Their employees have always been great to work with.
Insurer: Embrace
By: Tammy B
Love
I love how you can personalize your package. I love how quick, knowledgeable, and kind customer service is. I love how quickly reimbursements hit my account. I love. I always recommend Spot to my friends.
Insurer: Spot
By: Persephone
Very easy to submit
Very easy to submit! Took less than 5 minutes...
Insurer: Embrace
By: Elizabeth W.
Disrespect for existing customers
I’ve had a policy with Fetch for two years now. I’m giving two stars because their reimbursement process is fair and we’ve not had major issues. Honestly, I always thought that if that part is fine, what else could be wrong with an insurance company. Keep reading… The company has a serious lack of respect for its existing customers. With the first renewal, the premium went up by over 10%. I wrote to them but they said it was take it or leave it. I get it, it’s their price and I bite the bullet. Now, this year, they sent me a renewal notice with significant different terms (reduced the coverage from 90% to 70%), and there is no option to go back to 90%. They are still selling the policy with 90% coverage to new users, but I don’t get it for renewing. Seems quite unfair. This should not be acceptable to anyone. There are many companies out there and I’m not sticking with one that dictates their terms on me. UPDATE: Fetch mentioned that claims can affect the changes. Well, I've had ZERO claims in the last year, so that's not only irrelevant but also incorrect. It's obviously a canned response, because it's pasted twice. Reducing this to one star due to this extremely poor response.
Insurer: Fetch
By: Ankur Agarwal