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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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SPOT to the rescue 1,200 miles from home!
I am so grateful for SPOT insurance and their support people. My dog and I are 1,200 miles away from home helping to care for my terminally ill sister. “Q” had a bout of bad diarrhea within a few weeks of being here needing some tests and a month later had a corneal ulcer that needed a surgery procedure. When I submitted the paperwork for his eye I remembered the visit for his poop problem and submitted that a day or so later. I had planned to call SPOT to give them further information as I didn’t have “Q’s” records with me. He saw a local Vet and then a specialist for his eye. I felt this may need some explanation as we were so far from home and using 2 new Veterinary practices here. With everything going on and trying to be with my sister and family I hadn’t called yet. Then I received 2 emails advising my claims had been paid! That, in itself, was a major relief. With trying to be present for my sister and family and caring for “Q”, this was a load off my mind! I’m retired with a fixed income and being able to pay back my credit card immediately for these expenses is a huge relief. Thank you to SPOT and their team for a quick response and much needed relief!
Insurer: Spot
By: Lisa Bendorf
The claims process is easy
The claims process is easy, efficient and fast. My major complaint is not being able to appeal a premium increase to a manager. I moved from one zip code to another but stayed in the same geographical area and continued using the same Veterinary practice but the new zip code change caused my premium to increase by $18/ month.
Insurer: Embrace
By: Susan
Great turnaround on processing of claim…
Great turnaround on processing of claim…
Insurer: Spot
By: Larry Scott Smith
Overall easy experience
Easy to use interface, responsive and easy to submit claims, quick reimbursement
Insurer: Spot
By: Meredith S.
Made it easy for me to access my account
Made it easy for me to access my account
Insurer: Prudent Pet
By: customer
Very efficient and friendly service.
Very efficient and friendly service.
Insurer: Spot
By: Valerie Love
Great Company
I appreciate the streamlined process SPOT uses for requesting reimbursement. I also like that I can speak to a live person easily when I have questions.
Insurer: Spot
By: Dawne' Phenix Alessandro
Service by the rep was amazing
Service by the rep was amazing. Very friendly and offered more info than I had thought to ask for.
Insurer: Sonnet
By: Leona Ashcroft
Great insurance!!
Great insurance! Great coiverage! Great Prices! You can adjust to your needs. Claim was very very easy to submit and a very fast response. Recommending SPOT to everyone!
Insurer: Spot
By: helga