224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Had problems getting claim documents
Had problems getting claim documents. Embrace worked with me to get my documents together to get the claim done. Easy to work with claims reps that I dealt with. I guess my claim is done now. But haven't received anything from Embrace.
Insurer: Embrace
By: James Harrington
This is my 3rd or 4th claim submitted
This is my 3rd or 4th claim submitted. The first one from nearly a month ago has not been settled yet! And trying to contact Embrace takes an hr or more on the phone!
Insurer: Embrace
By: Patricia Cremens
Great customer service & coverage
Great customer service over the phone and quick review of medical records. Really great coverage
Insurer: Embrace
By: Elaine Loudermilk
Very helpful customer service and…
Very helpful customer service and timely reimbursement for covered expenses
Insurer: Spot
By: Sharon Hansen
EMBRACE saved the day! (Year after year)
Embrace has been there for us every time. When my little Nanoune had an accident, they paid almost the entire hospital bill of $2000! We had only had the insurance for 2 months! Everytime I have had to speak to someone, they are human and humane! Lovely always ready to help. And, rarest of all in this world, they are of their word and they take care of you like they are your Family. I would never consider any other pet insurance because I never had one that was this dependable when we truly needed them. Thank YOU to the wonderful people at Embrace. We couldn't have gotten through this without you.
Insurer: Embrace
By: Wendy O.
Timeliness of processing claims, can't wait to pay my credit card!
Initially, I was hesitant about getting pet insurance since I had read bad reviews about them. Thank goodness I opted to get one. One day, my cat Cali was not herself and was wailing. My vet was closed, so we took her to the ER. The amount due was $1,200. I submitted the claim, assuming I get reimbursed 10%. What a pleasant surprise! The insurance reimbursed me 90% after the deductible, they processed the claim within two weeks! Thank you Spot Pet Insurance!!
Insurer: Spot
By: Gloria Namroud
First Claim
Had my first claim and it was super easy to do it! I got my reimbursement very quickly.
Insurer: Pets Best
By: Jami Y
The company is paying the claims fast
The company is paying the claims fast
Insurer: Spot
By: Carolina Castro