217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Typical Insurance Company
Typical insurance company, has you over the barrel and they take advantage. It has takeen over 60 days to receive refund for claim. Recently, called in to add exam fees to third dogs policy due to the fact that it wasn't there already like my other two pets policies. The exam fees were added to the policy as well as an increase of the deductible. After comparing new policy cost called back to get clarification why the price when up over $300 even before the changes of the policy occured. Was informed that it was due to inflation, the price when up 49.9%. Then the customer service rep realized the new policy added was not permitted in the underwriting and removed the exam fees policy that was just added. This was the mistake of the previous customer care rep made but, regardless apparently it had to be removed. So if it is not allowed how was it added in the first place? Plus it ultimately increased the overall cost and increased my deductible. Then I spoke with a supervisor whos defense was "well I have a policy and just pay it so my pets are covered." Well Sir I am sure you get a substantial discount and did your policy go up 50%,.over $300 for one policy. I have had Pets Best since 2018 and I am definitely going to be searching elsewhere. I never filed a claim until this year 2023 and I wonder if that is another reason why my policy price went up so much. Be wary if you go to Pets Best, I am beyond frustrated and disappointed and thought I had a fair pet insurance. Seems not.
Insurer: Pets Best
By: DD
Whenever I need something or submit a…
Whenever I need something or submit a claim it’s handled in a timely manner
Insurer: ASPCA
By: Marion Weiler
Happy customer of 7 years
Explanation of benefits are always clear and claims are reviewed and completed within a few days of submitting. I’ve never had any issues and appreciate the speedy reimbursement.
Insurer: ASPCA
By: Emma
All information explained
I found the site easy to navigate and understand. It contained all the information I needed to make my choice.
Insurer: ASPCA
By: JoAnn Rosenmund
Prompt claim processing and payment!
Prompt claim processing and payment!
Insurer: Spot
By: Sabrina L
So far I have submitted one claim and…
So far I have submitted one claim and it went smooth No questions asked.
Insurer: Spot
By: Vampiro
Very fast claim approval.
Very fast claim approval.
Insurer: Spot
By: Wayne Morse
Great insurance for my pet and love…
Great insurance for my pet and love there process.
Insurer: Spot
By: TaLiyah Johnson
the best Insurance
Fast claim process and quick payments Representatives are kind and friendly
Insurer: Embrace
By: Pamela Fowler
I have always had good experiences with…
I have always had good experiences with Embrace. They take good care of our Ozzy. This is a must if you have pets.
Insurer: Embrace
By: Hector Melendez