224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Communication is not great
Communication is not great. The option for messages and email results in no responses. I had questions about reimbursements and getting them the information they needed. No response. Calling results in being on hold all the time. So communication is the weak link but otherwise happy.
Insurer: Embrace
By: Virginia Mike
I dreaded getting pet insurance
I dreaded getting pet insurance. But I did it.. I was so excited to get my reimbursement for Gracie so quick.. no hassle.. Love Spot.. so far sooo great!
Insurer: Spot
By: Joni
Amanda Mellow's Enthusiasm
Amanda Mellow's enthusiasm for animals and for your company is very impressive. In fact its presence, in addition to the attractive terms and cost of your product, made enrollment with you a very easy decision. She is quite good.
Insurer: Fetch
By: Tom Evans
Great experience
The app finally works great. Claim was straight-forward and fast.
Insurer: Spot
By: Kelly
Always there for me and zoey....thank…
Always there for me and zoey....thank you
Insurer: Embrace
By: Michelle Hefner
Went very well and claim process was…
Went very well and claim process was smooth and easy. I appreciate the prompt turnaround also
Insurer: Spot
By: Will E
Made my first claim and Spot was very…
Made my first claim and Spot was very quickly responsive and supportive in the claim. The process was super simple. So much appreciated.
Insurer: Spot
By: MC
Telephone experience
Luckily, I’ve only had to use the insurance to be repaid for well visits or reimbursed. I guess is a better word, but they have always been very kind over the telephone and helped me yesterday about choosing a different deductible to decrease overall monthly rates.
Insurer: Embrace
By: Naomi Schmidt
Easy to submit claims online
Easy to submit claims online. Good customer service on phone. Quick payments of claims. What more could you ask for in a pet insurance?
Insurer: Embrace
By: Jenny K.