217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Figo closes claims within 24 hours to avoid payouts.
I have been incredibly disappointed in Figo. The company goes out of its way to obstruct the claims process, via prematurely closing claims within 24 hours of requesting documentation, requesting documentation from veterinarians unrelated to the claim (even a veterinary office that had never seen my pet before), and using middle men in customer service to prevent direct communication with claims adjusters, and claiming pre-existing conditions if nothing else works. I feel that Figo does not care about the satisfaction of its customers or the health of their pets. I have cancelled auto-renewal of my policy, and have told other people to stay away from Figo. PS - In response to the reply from Figo, I have already called the claims department 4 times regarding these issues with no resolution
Insurer: Figo
By: Elizabeth Patterson
For the price you charge to cover very…
For the price you charge to cover very little. I have yest to get reimbursed for a claim yet I pay over $200. Per month for coverage. This is the reason I canceled before.
Insurer: Pumpkin
By: customer
Easy to understand all the options
Easy to understand all the options. Good coverage.
Insurer: ASPCA
By: Sharon Lynn
Super-easy claim process
Super-easy claim process. Love the straightforward interface, without vague or irrelevant questions. Insurance claims tend to be cumbersome, but Spot shines in their refinement of the steps.
Insurer: Spot
By: PM
I submitted my receipt through the app…
I submitted my receipt through the app and received my reimbursement 3 days later. Amazing!!!
Insurer: Spot
By: Elizabeth Uriarte
Super easy
Pumpkin made it super easy to submit a claim and was quick with processing.
Insurer: Pumpkin
By: Cecilia
Easy online claims
Easy online claims with quick response and completion!
Insurer: Pumpkin
By: customer
Quality when it counts.
We have had Embrace Pet insurance has always worked with us and helped us for all the preventative and emergency treatment episodes we have had for the past 7 years with our Yorkie. They have quickly processed our claims and if there is need for additional documentation from the Vet or an additional form to complete. Payment has always been quick to be transferred to our bank account. I would unquestionably recommend Embrace to any pet owner.
Insurer: Embrace
By: Devon
Efficient
Efficient , all I wanted you have and with a decent cost.
Insurer: Pumpkin
By: Lynn
Super affordable!
Appreciate how affordable ASPCA is for my large dog. Was great to be able to choose an "accident only" plan to bring the cost down.
Insurer: ASPCA
By: Priya N.