224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Years of excellent coverage
I have had this insurance for several years, including a former pet. I have enjoyed the peace of mind that my dogs have been protected by this insurance. They process the claims in a very timely manner.
Insurer: Embrace
By: Victoria Silva
I had embrace for years
I had embrace for years, I’ve only recently had to start putting in claims, everytime I put in a claim, they would always tell me that I didn’t have the right program selected to be able to get a refund on my claim. While I was talking to the lady about canceling it, I told her that I have coverage for exam fees and medication, she then proceeded to tell me that those were only meant for emergency visits and not normal visits. I just felt like you guys should take care of your long term clients better. I haven’t had a claim in 4 years and you guys denied all 4 of my claims which cost me 1500$ out of pocket
Insurer: Embrace
By: Chace Snedecor
First time submitting a claim
First time submitting a claim. Found process easy to use and complete
Insurer: Embrace
By: Ed
I would say this is the worst kind of pet insurance.
I would say this is the worst kind of insurance. There are hidden prices all the way. They jacked up our price very high after registration. We received mixed information and there is no transparency. We took the maximum benefit, but still, after a month, the insurance claim did not go through. Our dog losing his baby teeth was considered as pre- existing condition. I would never recommend Embrace.
Insurer: Embrace
By: Julie
Claims process quick, intuitive and efficient.
Have had to utilize the claims on several occasions and each time, the claims process is always quick, intuitive and efficient.
Insurer: Embrace
By: dtaj
Paid the claim but slow and incomplete
Paid the claim but slow and incomplete. Missed some reimbursements that were due and hard to get answers on when the claim would be paid. Also confusing how to submit multiple receipts related to same issue.
Insurer: Pets Best
By: Consumer
Super easy to file and fast processing
Super easy to file and fast processing
Insurer: Pets Best
By: eve b.
I thought this was a good insurance…
I thought this was a good insurance company, but now that my dog has cancer, they are taking literally *months* to process significant claims for payment—still haven’t received anything or any indication when they will actually pay.
Insurer: Pets Best
By: L. Smith
Agent was helpful and friendly!
Agent was helpful and friendly!
Insurer: Spot
By: Blair Bodie