208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,806 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
2 reviews
19,717 reviews
10,988 reviews
5,238 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
Smooth Claims Process, but Watch the Deductible
Submitting our claim for our dog’s porcupine‑quill incident was very easy, and Fetch kept us updated with frequent notifications. The refund arrived in a reasonable timeframe, which was great! One thing to note: our dog needed follow‑up visits, and because the timing crossed our annual renewal date, we had to pay the $300 deductible TWICE for what was essentially the same incident. This was our only claim in the six years of our dog's life, so it was an unexpected surprise. Overall, the process was smooth, but I’d encourage new customers to double‑check whether their policy uses an "annual" or "per‑incident" deductible so there are no surprises.
Insurer: Fetch Canada
By: Sonja Guderjan
My claim was processed and paid within…
My claim was processed and paid within one-week.
Insurer: MetLife
By: J Smith
Ease of using website to upload…
Ease of using website to upload invoices and then how quickly they deposited reimbursement in my account! It was a seamless process and very much appreciated ❤️
Insurer: Trupanion
By: Julie
I sent in a claim for an office visit
I sent in a claim for an office visit, medication, and prescription dog food. I had my reimbursement within 3 days directly deposited in my bank. Doesn't get much better than that!
Insurer: MetLife
By: Johanna
Slow processing
In the past, claims I have initiated were processed very quickly. This one took nearly a month to process and I still haven’t received the funds before the bill is due.
Insurer: Pets Best
By: Renee Jones
Great customer service
I called Fetch Pet Insurance to add another pet to my policy, and the process was super easy. Karley was kind, efficient, and answered all of my questions clearly. She made the whole experience quick and stress-free. Great customer service!
Insurer: Fetch Canada
By: Daniela
I got all the information to them
I got all the information to them. Everything was exactly the way it was supposed to be between seven and 10 days and I didn’t have to worry about what they were gonna pay for what they weren’t. It’s all you can ask from an insurance company.
Insurer: MetLife
By: CIcustomer
Great customer experience
Great customer experience
Insurer: Nationwide
By: Steven Bonilla
Oh boy
Oh boy! Getting insurance is hard, a thousand quotes you don’t understand, & policies to scrutinize. Thank goodness I had Rebecca!! She was so friendly, professional, & knowledgeable. A 10 minute call with her answered all my questions & made me feel relieved about my choice. I got coverage for 2 dogs that’s affordable, with a company that really cares!! Thank you Prudent Pet & Thank you Rebecca!!
Insurer: Prudent Pet
By: crikettgmail.com
Mostly no hassle
Mostly no hassle. I can get most things like claims done through the app. I haven't had trouble receiving payouts.
Insurer: MetLife
By: Gary B.