218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had the pleasure of speaking with…
I had the pleasure of speaking with Kyann today she was wonderful. She helped me with everything that I needed help with and I appreciated her so much. Thank you for having her as part of your team. Katherine Swezey
Insurer: Fetch
By: Katherine S.
Excellent customer service!
Everyone I have ever spoken with at Embrace have been helpful and friendly. Very impressed with the level of customer service.
Insurer: Embrace
By: S Guinney
Good Pet Insurance
Good Pet Insurance. Easy to sign up. rates are somewhat competitive. Embrace claims department was responsive which was good and the follow-up was also pretty thorough. However, it took 30 days to review the claim. After which they refunded a 75% portion of the total vet bill. They did cover euthanasia costs but not cremation.
Insurer: Embrace
By: biztraveler
my claim was handled very quickly.
my claim was handled very quickly.
Insurer: Spot
By: Carol Minerich
Super efficient and accurate and fair…
Super efficient and accurate and fair claim process. Thank you!
Insurer: Embrace
By: Scott Martin
Claim processing- surgical procedure
The claim submission was easy and the claim was processed and paid in less than a week! Reimbursement monies were in my account the very next day after notification that claim was processed. What can be better than that??
Insurer: Spot
By: Cheri Fane
Laura was super nice and informative
Laura was super nice and informative! She answered our question about our pet's coverage and just genuinely cared about our question. I've maybe written two reviews in my life but when I got off the phone, I even said, I should probably write her a review because this was so helpful and it was refreshing to have great customer service in 2024. Thanks again for your help!
Insurer: Fetch
By: Justin Lien
Very helpful you can talk to them about problems that can happen thanks again
Been having a very hard time job wise and health wise they were very understanding about this very thankfull
Insurer: Sonnet
By: Wade Richardson
Any Excuse not to Pay a Claim
I signed up with Embrace based on generally good reviews and have been deeply disappointed. I've had two minor claims so far, both of which, after much back-and-forth and repeatedly asking for the same paperwork, were denied claiming "pre-existing conditions." This was patently not true -- for instance, I had an emergency visit because the cat was constipated, they cited "lack of appetite" as a pre-existing condition, which did not relate to the vet's diagnosis at all. I will have to terminate this policy and I really wish I had signed up with something else.
Insurer: Embrace
By: Mark Werlin
Every claim I have submitted has been…
Every claim I have submitted has been reimbursed within 2 weeks! Amazing 🤩 The App makes it very easy to submit the necessary paperwork to file the claim.
Insurer: Pets Best
By: customer