218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Insurance Company EVER
I have always had an excellent experience dealing with Sonnet. I get the best rates out of anywhere in Canada and when I had to make a claim, I had everything done and submitted online within two minutes. I also received my claim amount within a few days, I was actually shocked. Anytime I deal with changing information, like my phone number, it takes about 5 minutes over the phone.
Insurer: Sonnet
By: Mich Saga
Annual exam and boosters
I recently submitted a claim for routine annual exam and shots and it was paid promptly. I was pleased with what my plan covered and very pleased it didn't take months to get reimbursed.
Insurer: Fetch
By: JER
Excellent Service, no fluff just straight to the point of the problem and executed it with calmness
Excellent Service! It simply is that.
Insurer: Sonnet
By: Brenda Lynn
Didn’t have to wait long on hold
Didn’t have to wait long on hold, spoke with Ian who was friendly and helpful. He was able to fix my sonnet app issue promptly.
Insurer: Sonnet
By: MIMI LY
Help worth reaching out for
Melissa was my contact and she was very diligent. I didn't get the discount I was hoping for, but took the tile to explained why the discount didn't apply. Thank you
Insurer: Sonnet
By: doug hurst dorst
The price is affordable unlike other…
The price is affordable unlike other companies I am so happy 😊 i found Sonnet insurance company;you guys saved my day
Insurer: Sonnet
By: Shahnaz Qassem
I have loved Pets Best for a long time…
I have loved Pets Best for a long time and recommended them to all my friends and family. They were super responsive both times my pet had major surgery and customer service had always been amazing. Unfortunately, I will no longer be recommending them to anyone. After 4 years of being with them they suddenly raised the insurance 56%. I asked for a breakdown so I could understand the changes and they refused to send me anything. They told me that it was based on previous claims, breed, age, and zipcode but wouldn't breakdown the exact numbers and reasons for a 56% increase. I have been a loyal customer, always paid on time, and have been marketing them for 4 years. They refuse to be transparent and I am really disappointed with them. I can understand an increase as my dog ages but, to refuse to be transparent on how they increase the cost is incredibly disheartening, unprofessional, and unethical. I would watch out with them. If I would have known I would have gone with another company. Looks like they are for keeping people around long enough to keep them hooked on existing conditions and funnel people into paying more because they know other insurance won't take pets that may have had surgery during the time you are under Pets Best. Just another greedy company. RESPONES to their reply: I have email proof that Pets Best claimed the increase was based on previous claims, on top of breed, age, and vet rates in the zip code. So your respones is inaccurate and misleading to people who are reading these reviews.
Insurer: Pets Best
By: KB
Very affordable
Filing a claim was so easy and took only a few days to be completed. Very affordable. They were so kind and sympathetic when I had to put my dog to rest.
Insurer: ASPCA
By: Cheryl Barnes
Unacceptable claim
I submitted a claim that wasn’t accepted.
Insurer: Figo
By: Linda Goldstone